**Experienced Data Entry Assistant / Typing Professional – Remote Opportunity at arenaflex**
Join arenaflex, a dynamic and innovative organization, as we seek an experienced Data Entry Assistant / Typing Professional to support our team in a remote work environment. As a key member of our administrative team, you will play a vital role in ensuring the smooth operation of our case processing, mail room, and communications support functions.
**About arenaflex**
arenaflex is a leading organization in the industry, dedicated to providing exceptional services to our clients. With a strong commitment to innovation, teamwork, and customer satisfaction, we strive to create a work environment that is both challenging and rewarding. Our team is passionate about delivering high-quality results, and we are seeking like-minded individuals to join our ranks.
**Job Summary**
We are seeking an experienced Data Entry Assistant / Typing Professional to join our remote team. As a key member of our administrative team, you will be responsible for providing exceptional support in case processing, mail room, and communications support functions. This is a full-time remote position, with occasional on-site training and meetings required.
**Key Responsibilities**
* Case Processing Support:
+ Log in petitions and create and label case folders
+ Research cases and prepare associated data for entry into systems
+ Maintain the integrity of files within process units and file storage
+ Scan documents and associate them to electronic case files
+ Organize case files in document order
+ Identify, report, and obtain missing documents for cases
* Mail Room Support:
+ Receive, sort, open, organize, date stamp, and deliver incoming mail and cases
+ Operate letter insertion and postage equipment
+ Identify and sort mail, petitions, and files
+ Deliver routing sheets/file requests to the appropriate units
+ Request/receive files from other units and deliver them to the appropriate units
+ Log and deliver messages; log petitions
* Communications Support:
+ Log and deliver messages; log petitions
+ Input call questions and/or email responses into tracking system; document every call/email
+ Escalate calls to supervisors as required by procedures
+ Resolve caller questions promptly and efficiently
+ Communicate answers clearly and correctly from scripted call response plan
+ Reference answers from a computer while rapidly typing notes into a system
**Essential Qualifications**
* Minimum of one (1) to two (2) years of relevant administrative experience
* Ability to pass a typing test of at least 35-40 WPM with no errors
* Experience in an office/clerical environment is desired
* Intermediate computer skills utilizing multiple monitors and active sessions
* Basic use of MS Office, including Excel, Word, and Email
* Good interpersonal and professional communication skills
* Good attention to detail while working in a fast-paced environment
* Capable of working in a multi-task environment with rapidly changing priorities
* Very good command of the English Language; Spanish is a plus
* Demonstrate a professional work ethic
* Ability to pass a thorough criminal background check and credit history to obtain and maintain a government clearance
**Preferred Qualifications**
* Experience in a similar role or industry
* Advanced computer skills, including proficiency in MS Office and other software applications
* Strong organizational and time management skills
* Ability to work independently and as part of a team
* Strong communication and interpersonal skills
**Skills and Competencies**
* Excellent typing skills (at least 35-40 WPM with no errors)
* Strong computer skills, including proficiency in MS Office and other software applications
* Good interpersonal and professional communication skills
* Good attention to detail while working in a fast-paced environment
* Ability to work in a multi-task environment with rapidly changing priorities
* Strong organizational and time management skills
* Ability to work independently and as part of a team
* Strong communication and interpersonal skills
**Career Growth Opportunities and Learning Benefits**
As a member of our team, you will have the opportunity to grow and develop your skills and knowledge in a dynamic and supportive environment. We offer a range of training and development programs, including:
* On-the-job training and mentorship
* Professional development opportunities, including conferences and workshops
* Access to online training and development resources
* Opportunities for career advancement and professional growth
**Work Environment and Company Culture**
arenaflex is committed to creating a work environment that is both challenging and rewarding. We strive to create a culture that is collaborative, inclusive, and supportive, where our employees feel valued and empowered to contribute to our success.
**Compensation, Perks, and Benefits**
We offer a competitive compensation package, including:
* Competitive salary
* Comprehensive benefits package, including health, dental, and vision insurance
* 401(k) retirement plan with company match
* Paid time off and holidays
* Opportunities for professional development and career advancement
**How to Apply**
If you are a motivated and experienced administrative professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a work environment that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment and career advancement.
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