Experienced Student Success Coach – Remote Academic Support and Guidance Specialist

Introduction to arenaflex

Imagine being part of an organization where your success is directly tied to the progress and achievements of those you serve. At arenaflex, we are dedicated to empowering aspiring students to reach their full academic potential. Our team is passionate about making a positive impact, one student at a time. We invite you to join our mission and inspire others to strive for academic excellence.

About the Role of a Student Success Coach

As a Student Success Coach at arenaflex, you will play a vital role in guiding students throughout their educational journey. Your primary objective will be to empower students to overcome challenges, develop essential skills, and become lifelong learners. You will work closely with each student, providing personalized support, motivation, and encouragement to help them achieve their academic goals.

Key Responsibilities

• Support enrollment, student development, and retention services to ensure a high-quality learning experience for all students.
• Manage a group of assigned students, coaching each through their degree program with proactive and timely outreach.
• Encourage and support students through daily and weekly outreach, helping them develop the skills and knowledge necessary for academic success.
• Provide a trusted and supportive environment where students feel comfortable sharing their thoughts, aspirations, concerns, and interests.
• Offer guidance on utilizing resources to maximize student success and become a certified resume reviewer to provide resume and career development support.
• Act as a liaison between students and various departments, ensuring seamless communication and support.

Essential Qualifications

• Bachelor's degree from an accredited institution of higher learning accredited by an agency recognized by the U.S. Department of Education (or international equivalent).
• Two or more years of experience in academic/admissions support, customer service, human resources, and/or counseling.
• Knowledge of academic policies and procedures.
• Ability to learn technical skills quickly.
• Excellent communication and listening skills, including a pleasant phone manner.
• Strong customer support focus and attention to detail.

Preferred Qualifications

• Experience working in a remote or virtual environment.
• Familiarity with student information systems and educational software.
• Certification in resume writing or career coaching.
• Experience working with students from diverse backgrounds and age groups.

Skill and Competency Requirements

To succeed as a Student Success Coach at arenaflex, you will need to possess excellent communication, interpersonal, and problem-solving skills. You should be able to work independently, manage multiple priorities, and maintain a high level of organization. Strong technical skills, including proficiency in Microsoft Office and student information systems, are also essential.

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Student Success Coach, you will have access to ongoing training, professional development opportunities, and career advancement possibilities. You will also have the chance to become a certified resume reviewer and gain experience in career coaching and development.

Work Environment and Company Culture

arenaflex offers a dynamic and supportive work environment that values diversity, inclusivity, and employee well-being. Our team is passionate about making a positive impact, and we strive to create a culture that is collaborative, innovative, and student-centered. As a remote employee, you will be part of a virtual team that is connected through technology and shared goals.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including a salary range of $23-$24 per hour. Our benefits package includes paid time off, comprehensive medical, pharmaceutical, dental, and vision benefits, health savings and flexible spending accounts, and a 401(k) savings plan. We also offer tuition assistance, an employee stock purchase plan, and additional benefits such as an employee assistance program, prenatal and adoption assistance, and other voluntary benefits.

Conclusion

If you are passionate about education, student success, and making a positive impact, we encourage you to apply for the Student Success Coach role at arenaflex. As a remote employee, you will have the flexibility to work from home and be part of a dynamic team that is dedicated to empowering students to achieve their academic goals. Join our mission and become part of a community that values excellence, diversity, and student success.

Apply now to become a Student Success Coach at arenaflex and start making a difference in the lives of students today!