**Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Inbound Call Center**

At arenaflex, we're not just a customer service company – we're a team of passionate individuals dedicated to creating memorable experiences for our customers and each other. With over 20 years of experience in hiring for customer support roles, we've perfected our application technology to benefit both our customers and our team members. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll play a vital role in delivering exceptional support experiences that make a lasting impact. **Join Our Team and Unlock a World of Opportunities** At arenaflex, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Our modernized application technology ensures that our customers receive the best possible support, while our team members enjoy a flexible and rewarding work environment. **Responsibilities:** As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you'll be responsible for: * Providing basic technical support via phone or chat to our customers * Delivering an exceptional support experience that exceeds customer expectations * Interacting and communicating effectively with a variety of customers, each with unique needs and concerns * Providing a memorable and delightful experience that leaves a lasting impression **Work with Us and You'll Enjoy:** * Working from the comfort of your own home, with the flexibility to create your own schedule * Computer equipment provided, including a monitor, to ensure you have everything you need to succeed * A full-time schedule with the opportunity to become permanent, depending on your performance and availability * Competitive hourly rate of $14/hour, with incentive opportunities to boost your earnings * Hands-on, 100% paid training to ensure you're equipped with the skills and knowledge needed to excel in your role * Internal Mobility, with 84% of our managers promoted within, offering opportunities for career growth and advancement * Employee discounts and referral bonuses to reward your hard work and dedication * EverBetter wellness program, promoting a healthy work-life balance and overall well-being **Location Requirements:** * Must reside in the United States * Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings * Must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming **Qualifications:** * Flexible to the needs of the business, with a willingness to adapt to changing circumstances * High School Diploma or GED Equivalent * 18 years of age **Equipment and Internet Requirements:** * 1 Stand Alone Monitor (19 inch) * Hardwired internet connection (no satellite or wireless) * Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up * A Working Phone Line (Home Phone or Mobile) * Home office must be a noise/distraction-free environment * Desk and an ergonomic chair **About arenaflex** arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. We know every action taken, no matter how small, has a significant impact. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, arenaflex combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees to Create Connection. Value Conversation. **Get to Know Us** Visit our website at www.arenaflex.com to learn more about our company culture, values, and mission. Connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on the latest news and updates. **Equal Employment Opportunity** arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. **Apply Now** Ready to join our team and start creating memorable experiences for our customers? Apply now through our website or by clicking the link below: Apply Job! Apply for this job