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Material Damage Adjuster I

Remote, USA Full-time Posted 2026-05-07
About the position Appraises material damage claims and total losses as received by assignment. Negotiates settlement of claims and disposes of salvage within authority. Remote, work-from-home position located in New York. Ideal residence in New York: Albany, Schenectady, Amsterdam, Ballston Spa, Johnstown, or Saratoga Springs. Company-sponsored relocation assistance available, if needed This position can be filled as an MDA I or MDA II Must have an NY Adjusters license or be willing to obtain one Company vehicle will be provided Responsibilities • Makes arrangements with repair shops, Policyholders or claimants to inspect vehicles. • Photographs damaged areas and writes estimates on all claims when necessary. • Determines rental needs and controls costs according to company guidelines. • Negotiates with repair shops on cost of repairs. • Establishes value and settles total losses. • Handles disposal of salvage within authority. • Distinguishes cause of damage for appropriate policy coverage. • Issues settlement checks and keeps appropriate records. • Establishes rapport with Agents and claims adjusters. • Contacts Policyholders and claimants regarding complaints stemming from original adjustment. • Attends appropriate training sessions. • Handles all material damage claims as assigned. • At the request of Underwriting, evaluates antique and classic cars for coverage value. Requirements • High school diploma, or GED, required. • Two years of experience in body shop, general claims handling OR completion of formal ERIE training program, required. • Incumbent must live in territory assigned unless a change is approved by the company. • Position requires the incumbent to serve on the catastrophe duty, which may include travel on short notice to other locations for periods in excess of two consecutive weeks. • Willingness to obtain and maintain any required licenses. • Valid driver’s license and good driving record required. • Use of Personal Protective Equipment (PPE) is required for this role. • Ability to move over 50 lbs using lifting aide equipment Nice-to-haves • Completion of General Insurance program preferred. Benefits • Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work. • Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs. • Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service. • 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension. • Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave. • Career development. Including a tuition reimbursement program for higher education and industry designations. • Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year. Apply tot his job Apply To this Job

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