**Experienced Application Administrator – Entry-Level Position for arenaflex**
At arenaflex, we are a leading global life sciences company that is deeply integrated in guiding patient care, providing comprehensive clinical laboratory and end-to-end drug development services. With a mission to improve health and improve lives, we deliver world-class diagnostic solutions, bring innovative medicines to patients faster, and use technology to improve the delivery of care. As a company, we are committed to excellence, innovation, and customer satisfaction.
We are currently seeking an experienced Application Administrator to join our team. As an Application Administrator, you will play a critical role in supporting the divisions by performing entry-level application administration tasks. This is an exciting opportunity to get into the LabCorp team and work closely with end-users setting up their organization and user credentials.
**Key Responsibilities:**
* Perform entry-level application administration tasks, including building organizations and users in Link
* Manually build a large number of organizations and users in Link, with the ability to programmatically migrate some of those
* Support the divisions by working a shift that supports their division, with shifts ranging from 8AM-5PM, 9AM-6PM, 10AM-7PM, 11AM-8PM EST
* Provide excellent customer service to end-users, including doctors, nurses, and other clients
* Work closely with the development team to ensure a smooth transition to the new application
* Collaborate with the team to resolve any issues that may arise during the transition process
**Essential Qualifications:**
* High school graduate or equivalent
* Excellent typing skills, fast and accurate (greater than 40 wpm)
* Excellent command of the English language, with the ability to work like one of the four to be bilingual, English and Spanish
* Proficient in Word and Excel
* Any tier 1 helpdesk experience and triage experience will be a plus
**Preferred Qualifications:**
* Experience working in a helpdesk environment
* Experience with application administration and user management
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
**Skills and Competencies:**
* Excellent typing skills (greater than 40 wpm)
* Excellent command of the English language
* Proficient in Word and Excel
* Strong communication and problem-solving skills
* Ability to work in a fast-paced environment and prioritize tasks effectively
* Strong customer service skills
* Ability to work independently and as part of a team
**Career Growth Opportunities and Learning Benefits:**
* Opportunity to work closely with end-users setting up their organization and user credentials
* Ability to learn and grow with a leading global life sciences company
* Opportunities for professional development and advancement
* Collaborative and dynamic work environment
**Work Environment and Company Culture:**
* Work from home in a fully remote environment
* Flexible scheduling to support the divisions
* Collaborative and dynamic work environment
* Opportunities for professional development and advancement
* Recognition and rewards for outstanding performance
**Compensation, Perks, and Benefits:**
* Competitive salary and benefits package
* Opportunities for professional development and advancement
* Recognition and rewards for outstanding performance
* Collaborative and dynamic work environment
* Flexible scheduling to support the divisions
**How to Apply:**
If you are a motivated and detail-oriented individual with excellent typing skills and customer service skills, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
**Interview Process:**
The interview process will consist of a 30-minute video interview with Alfonso. The interview will assess your skills, experience, and fit for the role.
**Why is this Position Open?**
This position is open due to the company's need to transition to a new application for their clients. The successful candidate will be responsible for supporting the divisions by performing entry-level application administration tasks, including building organizations and users in Link. This is an exciting opportunity to get into the LabCorp team and work closely with end-users setting up their organization and user credentials.
**Additional Information:**
* arenaflex is an equal opportunities employer and welcomes applications from all qualified candidates.
* The successful candidate will be required to undergo a background check and provide proof of eligibility to work in the United States.
* The company is committed to providing a safe and healthy work environment for all employees.
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