Clinical Information Systems Epic Orders/ Bugsy Analyst – Senior
Responsibilities
Workflow: Based on clinical project requests, works with requestors and users to understand and document current workflow with an eye toward proposed future workflows that are optimized for any planned application changes.
Design and Build: Presents recommended system enhancement opportunities and creative technical solutions for clinic-related scenarios. Using analytical evaluation skills, identifies, proposes, builds, and demonstrates prototypes of application configuration options for review and approval by project requestors.
Performs ongoing maintenance and configuration updates to Epic applications.
Test: With minimal supervision, creates test scripts, timelines, and plans for application and workflow changes. Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts. Coordinates and participates in requestor and user testing of application changes.
Support: Provides tier-two support to end-users both remotely and in-person. Monitors, investigates, troubleshoots, and resolves incoming tickets. Serves as a liaison between users and vendors. Coordinates system fixes and changes with software vendors. Coordinates the deployment of application changes with the training team and operations.
Perform all other duties as assigned.
Qualifications
Proven ability to work independently and successfully execute multiple assignments simultaneously in a complex environment
Advanced critical and analytical thinking proficiencies.
Excellent verbal/written communication and follow-up skills.
Demonstrated advanced troubleshooting competencies.
Excellent organizational and project management skills.
Education:
Bachelors Degree - Required
Add. Licenses & Certifications:
Epic certification must be maintained per Epic Corporation standards.
Company
- Front-loaded Paid Time Off: 128 to 208 hours (16 to 26 days) of Paid Time Off based on years of service, given at the start of each fiscal year. PTO may be prorated in year one based on date of hire.
- Extended Illness Bank: 8 hours (1 day) accrued per month which can be used for illness or injury after one day of Paid Time Off is taken.
- Paid Family Leave: Up to 240 hours (6 weeks) to care for a spouse, child, or parent after 6 months of consecutive employment.
- Holidays: 12 set paid holidays each year.