Inside Sales Representative job at Demco in Madison, WI

Title: Inside Sales Representative Location: Madison United States $20 ‒ $21 Hourly Job Description: If you love turning conversations into solutions - and solutions into sales - this role is for you. As an Inside Sales Specialist, you'll be at the center of inbound opportunity. Customers are already reaching out. They already have a need. Your job? Listen well, think strategically, and guide them toward the right solution while growing revenue and margin. You won't just "take orders." You'll build relationships, uncover future projects, cross-sell complementary products, and elevate every transaction into a smarter, more complete solution. If you're energized by helping customers, juggling details, and hitting measurable goals - you'll thrive here. We help educators and librarians create better learning spaces and experiences. That means our sales team doesn't just move products - we help build classrooms, libraries, and community spaces where learning happens. A Day in the Life Respond to inbound calls and emails Create quotes and enter orders accurately Track activity in Salesforce and ERP Cross-sell and upsell to increase value Identify larger projects and coordinate handoffs Work Schedule & Environment Monday-Friday, standard business hours Onsite in Madison, WI, remote, or hybrid work arrangements available High-volume phone and email communication Goal-oriented sales environment Occasional tradeshow participation What You'll Need Experience handling inbound sales or customer inquiries Ability to quote and process orders accurately CRM/ERP experience (Salesforce preferred) Strong communication and multitasking skills Cross-selling or upselling experience preferred Associate degree or equivalent experience Compensation Hourly base pay of $20-$21 per hour depending on experience Commission opportunity of $15,000 annually based on sales performance Benefits We offer a very extensive benefits package designed to support your health, financial well-being, and work-life balance. Apply tot his job Apply To this Job