Co‑Op – Summer 2025 Airport Customer Service, Cargo Operations, and Global Clean Project Management Rotational Program – Atlanta, GA

About arenaflex – Pioneering the Future of Air Travel Experience

arenaflex is a global leader in aviation services, delivering seamless travel experiences to millions of passengers each year. With operations spanning more than 300 destinations across 52 countries and six continents, arenaflex combines cutting‑edge technology, data‑driven insights, and a relentless focus on customer satisfaction to keep the world moving. Our Airport Customer Service (ACS) and Cargo (CGO) divisions are at the heart of every journey, ensuring that every touchpoint—from ticketing counters to baggage claims—exceeds expectations. As part of our continued growth, we are looking for bright, motivated university students to join our Summer 2025 Co‑Op program and help shape the next generation of airport excellence.

Program Overview – What It Means to “Keep Climbing” with arenaxflex

Our Co‑Op program offers a rare, immersive rotational experience across three high‑impact teams: Airport Customer Service, Cargo Operations, and Global Clean. Over three alternating semesters, you will work side‑by‑side with seasoned professionals, applying analytical rigor, project‑management expertise, and a passion for continuous improvement. You will gain hands‑on exposure to real‑world challenges, influence process enhancements, and develop solutions that directly affect the safety, efficiency, and delight of arenaflex’s customers worldwide.

Key Responsibilities – Your Impact Across Three Rotations

• Performance Measurement & Analysis: Collect, clean, and evaluate operational data to identify trends, bottlenecks, and opportunities for improvement across ACS and Cargo functions.
• Project Management Execution: Apply proven project‑management methodologies (e.g., Agile, Lean) to plan, scope, and deliver initiatives that enhance airport workflows and cargo handling efficiency.
• Cross‑Functional Collaboration: Partner with stakeholders from engineering, IT, safety, and ground operations to ensure alignment and seamless execution of project deliverables.
• Process Engineering & Consulting: Conduct process mapping, root‑cause analysis, and value‑stream mapping to redesign workflows that increase productivity and reduce waste.
• Data Collection & Reporting: Lead data‑gathering efforts for pilot studies, develop dashboards, and present findings to senior leadership with clear, actionable recommendations.
• Continuous Improvement Initiatives: Identify and implement incremental improvements, leveraging Six Sigma, Kaizen, or other improvement frameworks to drive measurable results.
• Innovation & Ideation: Brainstorm and prototype new service models, technology integrations, or sustainability practices that elevate the customer experience and operational resilience.
• Safety & Security Advocacy: Ensure that all project activities adhere to arenaflex’s stringent safety standards and data‑privacy policies.

Essential Qualifications – What You Need to Succeed

• Currently enrolled in an undergraduate program pursuing a bachelor's degree in Industrial Engineering, Business Administration, Analytics, Statistics, Economics, Aviation Management, or a related field.
• Commitment to three alternating semesters (approximately 12‑15 weeks each) based in Atlanta, GA.
• Professional demeanor with strong verbal and written communication skills, capable of presenting ideas clearly to senior leaders.
• Demonstrated teamwork orientation and a passion for continuous‑improvement methodologies such as Lean, Six Sigma, or Agile.
• Exceptional organizational and project‑management abilities, with a track record of managing multiple tasks or projects simultaneously.
• Proficiency in Microsoft Office Suite, especially Excel (pivot tables, formulas) and PowerPoint (story‑telling presentations).
• Eagerness to acquire new technical and soft skills quickly and apply them in a fast‑paced environment.
• Commitment to diversity, equity, and inclusion—valuing diverse perspectives, backgrounds, and problem‑solving approaches.
• Unwavering focus on safety, security, and data protection for self, teammates, and customers.
• High school diploma, GED, or equivalent; must be at least 18 years of age and authorized to work in the United States.

Preferred Qualifications – What Will Give You a Competitive Edge

• Ability to synthesize large data sets, extract insights, and articulate how those insights support strategic decision‑making.
• Experience working both independently and in collaborative group settings, demonstrating adaptability and self‑direction.
• Leadership experience in student organizations, community initiatives, or extracurricular clubs.
• Proven skill in developing compelling presentations that succinctly convey background, methodology, results, and recommendations to executive audiences.
• Interest in learning leadership, conflict‑resolution, and problem‑solving techniques that drive innovative solutions for complex customer challenges.
• Curiosity about the airline industry and a desire to build a long‑term career within arenaflex's dynamic ecosystem.

Core Skills & Competencies for Success

• Analytical Thinking: Ability to break down complex problems, identify root causes, and propose data‑backed solutions.
• Effective Communication: Clear articulation of ideas through written reports, visual dashboards, and verbal presentations.
• Project Management Fundamentals: Scheduling, risk management, stakeholder engagement, and progress tracking.
• Technology Savvy: Comfortable with data‑analysis tools (Excel, Power BI, Tableau) and eager to learn emerging aviation‑tech platforms.
• Customer‑Centric Mindset: Understanding of how operational decisions impact passenger experience and cargo reliability.
• Adaptability & Resilience: Ability to thrive in a fast‑changing environment, handling ambiguity and shifting priorities.
• Collaboration: Strength in building relationships across functional teams, respecting diverse viewpoints, and achieving common goals.

Career Growth & Learning Opportunities at arenaflex

Joining the arenaflex Co‑Op program is more than a summer job; it is a launchpad for a thriving career in aviation operations, logistics, or project management. Participants receive:

• Mentorship from senior leaders: Regular one‑on‑one sessions, career‑path guidance, and networking events.
• Access to professional development resources: Workshops on Lean Six Sigma, data visualization, and agile project management.
• Opportunity to influence real‑world projects: Your analysis and recommendations can be implemented across arenaflex’s global network.
• Rotational exposure: Experience three distinct functions, giving you a holistic view of airport operations, cargo logistics, and sustainability initiatives.
• Potential for full‑time offers: High‑performing Co‑Op participants are often considered for future internship or entry‑level positions within arenaflex.

Work Environment & Culture at arenaflex

Our workplace culture is built on the pillars of safety, innovation, and inclusion. At arenaflex, you will find:

• Collaborative Atmosphere: Cross‑departmental teams that celebrate diverse ideas and encourage open dialogue.
• Safety‑First Mindset: Rigorous safety protocols and a culture that empowers every employee to prioritize personal and passenger well‑being.
• Sustainability Commitment: Initiatives such as the Global Clean team focus on reducing environmental impact and enhancing airport cleanliness.
• Recognition Programs: Regular acknowledgment of outstanding contributions through awards, shout‑outs, and career‑advancement incentives.
• Modern Facilities: State‑of‑the‑art workspaces in Atlanta’s bustling airport hub, equipped with collaborative zones, quiet focus rooms, and cutting‑edge technology.

Compensation, Perks, & Benefits (General Overview)

arenaflex values the contributions of its Co‑Op talent and offers a competitive compensation package that includes:

• Stipend or hourly wage aligned with industry standards for co‑op positions.
• Commuter benefits or transportation subsidies for travel to the Atlanta airport campus.
• Access to on‑site dining options, fitness centers, and wellness programs.
• Professional development budget for certifications, conferences, or online courses.
• Networking events, mentorship programs, and employee resource groups.
• Potential for performance‑based bonuses tied to project outcomes.

How to Apply – Take the Next Step Toward an Exciting Aviation Career

If you are a driven, analytical thinker with a passion for delivering exceptional customer experiences and optimizing complex operations, we want to hear from you. Bring your curiosity, energy, and commitment to excellence, and join arenaflex in redefining the future of air travel.

Submit your resume, cover letter, and any supporting materials through our online portal. We look forward to reviewing your application and exploring how your unique perspective can help arenaflex keep climbing higher.

Apply Now