Customer Success Manager – SellSide, MVPD, CTV, SSP, Measurement

Job Description: • Manage existing customer relationships by guiding successful execution of data services and advertising campaigns. • Be the day‑to‑day lead for client projects, ensuring seamless coordination and delivery across our teams. • Educate clients and prospects on data assets, audience strategies, and industry best practices; provide ongoing consultation to uncover challenges and recommend solutions. • Communicate with clients, including weekly status calls and occasional travel (primarily to NYC). • Develop solutions aligned with clients' advertising goals and identify opportunities to expand partnerships. • Oversee sales revenue targets in partnership with the Account Executive. • Collaborate on account planning to identify new data‑driven sales opportunities. • Complete standard contracts, renewals, and service agreements. • Provide regular updates on projects to Sales Leadership. • Partner with the Service Delivery team to scope project requirements and delivery methods. • Work with Pricing to determine project costs and obtain quotes. • Collaborate with our teams—including Operations, Legal, Compliance, and Finance—to ensure smooth execution. • Stay informed on industry trends by engaging with newsletters, trade publications, and other sources. • Build relationships across all clients, prospects, and internal departments. Requirements: • Bachelor's degree (or equivalent experience). • An interest in ad tech or digital marketing. • Experience using customer service skills to develop client relationships. • Experience organizing and prioritizing your own tasks - The ability to manage a large portfolio of fast-moving projects. • Experience analyzing data and presenting industry-specific insights. • Expertise in the Microsoft Office products, including Excel (can maintain complex spreadsheets), PowerPoint. • Ability to travel up to ~20% (if located outside NYC). Benefits: • Great compensation package and incentive plan. • Core benefits including medical, dental, vision, and matching 401K. • Flexible work environment, ability to work remote, hybrid or in-office. • Flexible time off including volunteer time off, vacation, sick and 12-paid holidays. Apply tot his job Apply To this Job