Senior Data Analyst – Remote Subscription Operations & Data Entry Lead for Streaming Services (arenaflex)

About arenaflex – Pioneering the Future of Entertainment Streaming

arenaflex is a global leader in the entertainment and streaming industry, delivering world‑class content to millions of households across the planet. With a portfolio that spans premium on‑demand services, live sports, and original programming, arenaflex connects fans to the stories they love, anytime and anywhere. Our mission is to create seamless, personalized experiences that delight viewers while empowering partner ecosystems with reliable data and innovative technology. As we continue to expand our digital footprint, we are seeking a Senior Data Analyst to join our Remote Subscription Operations team and help shape the data‑driven future of subscription management and revenue assurance.

Why This Role Is Critical

In a rapidly evolving streaming landscape, accurate subscriber data, timely remediation, and strategic insight are the backbone of sustainable growth. The Senior Data Analyst will serve as the analytical engine that powers continuous improvement for subscription health, revenue integrity, and customer satisfaction. This is a remote‑first position that offers the flexibility to work from anywhere while collaborating closely with cross‑functional partners in product, finance, legal, and business operations.

Key Responsibilities

• Data Lifecycle Management: Oversee the collection, validation, and archiving of subscriber information related to price changes, plan migrations, and new data onboarding. Ensure data integrity across all stages of the subscription journey.
• Issue Identification & Remediation: Detect and prioritize subscriber anomalies that require corrective action, such as billing errors, plan mismatches, or compliance‑related adjustments. Partner with legal and finance teams to execute timely resolutions.
• Cross‑Functional Communication: Translate complex business requirements into clear, actionable specifications for technical teams. Provide concise status updates and highlight potential roadblocks for stakeholders.
• Data Modeling & Architecture: Build robust relational models that underpin subscriber data flows. Continually refine the data architecture to support emerging business initiatives.
• Project Planning & Execution: Lead project timelines, coordinate cross‑team delivery, and ensure readiness for major business events such as price roll‑outs, promotional campaigns, and regulatory updates.
• Process Optimization: Design and implement standardized communication protocols and playbooks that streamline data hand‑offs between Data, Business Operations, and Finance.
• Collaboration with Data Product & Quality Teams: Contribute to the development of strong data governance frameworks that minimize data incidents and enhance overall data quality.
• Analytics Enablement: Create actionable dashboards and reports using tools such as Looker, Tableau, and Chartio to surface insights on subscriber health, churn risk, and revenue trends.

Essential Qualifications

• Minimum 2 years of professional experience developing SQL queries within an ETL pipeline environment.
• At least 2 years of hands‑on analytical experience, translating business problems into data‑driven solutions.
• Proficiency in a statistical programming language (Python, R, or equivalent) for data manipulation and analysis.
• Demonstrated ability to convey technical concepts to both technical and non‑technical audiences.
• Familiarity with data visualization platforms (e.g., Looker, Tableau, Chartio) and the ability to craft compelling visual narratives.
• Strong relational reasoning, written, and verbal communication skills.

Preferred Qualifications & Desirable Experience

• Experience working in a subscription‑based entertainment or SaaS environment.
• Knowledge of data governance best practices and regulatory compliance (e.g., GDPR, CCPA).
• Exposure to cloud data warehouses such as Snowflake, BigQuery, or Redshift.
• Prior involvement in large‑scale price‑change initiatives or promotional campaign analytics.
• Certification in data analytics, business intelligence, or related fields.

Core Skills & Competencies for Success

• Analytical Rigor: Ability to dissect complex data sets, identify root causes, and propose actionable recommendations.
• Detail Orientation: Meticulous attention to data accuracy, especially when handling financial and legal implications.
• Collaboration: Proven track record of working effectively with product, legal, finance, and engineering teams in a remote setting.
• Problem Solving: Creative thinker who can design innovative solutions to emerging data challenges.
• Time Management: Skilled at juggling multiple priorities, meeting deadlines, and delivering high‑quality work under pressure.

Career Growth & Learning Opportunities

arenaflex invests heavily in employee development. As a Senior Data Analyst, you will have access to:

• Mentorship programs pairing you with senior leaders in data science and product strategy.
• Generous tuition reimbursement for advanced certifications or graduate coursework.
• Internal training labs focused on emerging technologies such as machine learning, data engineering, and cloud architecture.
• Clear pathways to senior individual contributor roles (e.g., Lead Data Analyst, Data Architect) or managerial tracks (e.g., Analytics Team Lead).
• Opportunities to contribute to high‑visibility, company‑wide initiatives that shape the future of streaming.

Work Environment & Culture at arenaflex

Our remote‑first culture celebrates flexibility, inclusivity, and continuous improvement. At arenaflex you will find:

• Global Collaboration: A diverse team spanning multiple time zones, united by a shared passion for data excellence.
• Innovative Spirit: A workplace that encourages experimentation, learning from failures, and pushing the boundaries of what data can achieve.
• Well‑Being Focus: Programs that support mental health, work‑life balance, and personal growth, including wellness stipends and virtual community events.
• Transparency: Open communication channels with leadership, regular town‑halls, and clear visibility into company goals and performance.

Compensation, Perks & Benefits

arenaflex offers a competitive total rewards package designed to attract top talent:

• Market‑aligned base salary with performance‑based bonuses.
• Comprehensive health, dental, and vision insurance plans.
• Retirement savings plan with company matching contributions.
• Generous paid time off, parental leave, and holiday schedules.
• Remote work allowance covering home office setup, internet, and co‑working space memberships.
• Professional development budget, conference attendance support, and continuous learning resources.
• Employee stock purchase program and equity incentives for long‑term alignment.

How to Apply

Ready to make an impact at arenaflex? Follow these steps to submit your application:

• Click the Apply Now button below.
• Upload your updated résumé and a tailored cover letter highlighting your relevant experience.
• Complete any optional assessments or questionnaires to showcase your analytical expertise.
• After submission, you will receive an email confirmation and next‑step instructions.
• Qualified candidates will be contacted by our talent acquisition team for interviews and further discussion.

Apply Now

Join arenaflex Today

If you are passionate about transforming data into strategic advantage and thrive in a dynamic, remote environment, we want to hear from you. At arenaflex, you will work alongside industry pioneers, leverage cutting‑edge technology, and contribute to the entertainment experiences of millions worldwide. Apply now and become a key driver of data excellence at arenaflex!