**Experienced Data Entry Specialist – Pharmacy Operations Support**

At arenaflex, we're committed to delivering exceptional patient care and innovative healthcare solutions. As a leading pharmacy chain, we're seeking a highly skilled and detail-oriented Data Entry Specialist to join our team. This is an exciting opportunity for a motivated individual to contribute to the success of our pharmacy operations and make a meaningful impact on the lives of our patients. **Job Summary:** We're looking for a talented Data Entry Specialist to support our pharmacy operations team. As a key member of our team, you'll be responsible for accurately processing patient data, resolving data entry exceptions, and providing exceptional customer service. If you're a detail-oriented individual with excellent communication skills and a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity. **Key Responsibilities:** * Accurately process patient data, including prescription information, patient registration, and demographic data, using arenaflex's prescription information access strategies and systems. * Handle patient prescription requests within HIPAA guidelines and enter top-off orders for processing. * Troubleshoot to attain missing prescription information and interpret medical abbreviations (SIG codes). * Resolve all data entry-associated exceptions and ensure accurate and timely processing of patient data. * Handle correspondence to patients (inbound calls, chats, emails) and make outbound calls to prescribers and patients as needed. * Resolve 1/3 party rejects by reviewing, gathering facts, making corrections, and resubmitting for processing according to individual plan requirements. * Make phone calls to insurers and others to obtain information, gain override approval, or otherwise resolve 1/3 party rejects. * Provide assistance to pharmacists, both those within the facility and those at other locations. * Identify and communicate issues to senior-level team members as necessary. * Obtain active technician license or certification within the first 90 days and maintain an active technician license or certification. **Essential Qualifications:** * High school diploma or equivalent (GED). * Basic computer skills, including: + Starting and shutting down a laptop. + Using a mouse to click and navigate. + Starting and closing applications. + Transferring between programs. + Saving files. + Printing documents and/or accessing information online. * Basic Google competencies, including: + Opening a browser. + Typing in URLs in the correct area. + Using a search engine. + Bookmarking a website. + Navigating using back/forward/stop buttons. + Filling out forms online. * Intermediate-level keyboarding skills (at least 25 WPM, touch typing, formatting files). * Effective written and verbal communication skills. * 18 years of age or older. **Preferred Qualifications:** * At least 365 days of pharmacy technician experience in a retail or call center environment. * At least 18 months of experience as a pharmacy technician with a certificate/registration via state as granted by the state board of pharmacy or nationally recognized certification corporation. * Experience providing customer support to internal and external clients, including assembling pleasant standards for offerings, and assessment of customer pride. * Intermediate to superior-level keyboarding skills (at least 35 WPM, touch typing, formatting files). * Fluency in Spanish and English. **What We Offer:** * Competitive hourly rate of $20/hour. * Opportunities for career growth and professional development. * Collaborative and dynamic work environment. * Comprehensive benefits package, including medical, dental, and vision insurance. * Generous paid time off and holidays. * Recognition and rewards for outstanding performance. **How to Apply:** If you're a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience. **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. **Contact Information:** For more information about this opportunity, please contact our recruitment team at [insert contact email or phone number]. We look forward to hearing from you! Apply for this job