Verizon Customer Service Associate
Our team is seeking a Verizon Customer Service Associate who is passionate about helping people stay connected. In this role, you’ll be the trusted guide for customers who ensures they understand their options and walk away with the right solutions. This is a role where your ability to build relationships and deliver excellent service directly impacts your success. If you’re motivated by human connection, it’s time to join the action!
The Verizon Customer Service Associate is expected to:
• Interact directly with customers to explain Verizon telecom services.
• Provide clear, friendly guidance through the enrollment and service process.
• Drive sales by presenting product benefits with confidence.
• Consistently meet and exceed daily and weekly service and sales goals.
• Maintain accurate records of customer interactions and service outcomes.
• Collaborate with team members to maximize customer satisfaction.
• Represent the company and Verizon with professionalism and care.
• Stay informed on Verizon product updates, promotions, and service enhancements.
The Verizon Customer Service Associate should have:
• Excellent communication and interpersonal skills.
• Ability to build rapport and trust with customers.
• Service-oriented mindset with a focus on customer satisfaction.
• Goal-driven with a desire to achieve and exceed targets.
• Adaptability in a fast-paced, customer-facing environment.
• Self-motivated with a positive, professional attitude.
• Previous customer service or sales experience preferred.
• Strong teamwork skills and willingness to learn.
Atlantis Promotions is committed to making your work experience as rewarding as the connections you create. We design our perks to open doors to new possibilities because the values we bring to every customer conversation are the same values we extend to our team. Here, you’ll greatly benefit from:
• Professional Development
• Positive Work Culture
• Growth Opportunities
About the Company:
Atlantis Promotions
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