[Hiring] Temporary Outreach & Engagement Coordinator @Zero Dropouts LLC

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description Zero Dropouts (ZD) is seeking a dynamic, adaptable Temporary Outreach & Engagement Coordinator to strengthen our case management, enrollment, and student engagement processes across programs in Metro Denver. This role focuses on proactive outreach, relationship-based follow-up, and coordination with internal teams to help students move from interest to enrolled to actively participating. • Conduct direct outreach to prospective and enrolled students to support enrollment, re-engagement, and consistent participation. • Use real-time outreach work as a testing ground for refining engagement and follow-up strategies. • Model relationship-centered outreach practices that balance persistence, care, and clear boundaries. • Assist with preparing outreach materials, call lists, and follow-up plans as needed. • Help design, refine, and document scalable case management strategies that support outreach, enrollment, and engagement. • Help identify gaps, friction points, and inefficiencies in current case management approaches as they relate to outreach and enrollment. • Help to develop tools, workflows, and decision-making frameworks that support consistent, effective outreach practices. • Leverage case management knowledge to shape outreach approaches, maintain appropriate role boundaries, and ensure students are connected to the right supports at the right time. • Collaborate with program staff to identify prioritized outreach needs (new leads, stalled enrollments, low engagement, attendance follow-up, etc.). • Maintain accurate documentation of contact attempts, student status, and next steps in ZD systems and tracking tools. • Escalate urgent concerns or complex student situations to appropriate staff based on established protocols. • Demonstrate flexibility in responding to prioritized needs across multiple programs and locations. • Maintain open, proactive communication with ZD staff to ensure alignment and continuity. Qualifications • Strong communication and interpersonal skills; able to build rapport quickly with diverse learners. • Experience in outreach, enrollment support, case management support, youth development, education, or community engagement preferred. • Highly organized with strong follow-through; comfortable managing multiple student follow-ups simultaneously. • Ability to use data tools/systems for documentation and coordination (e.g., spreadsheets, CRMs, student information systems). • Empathy, professionalism, and skill navigating sensitive situations with care and boundaries. • Bilingual skills are a plus (not required). Requirements • Part-time; temporary; on-call based on program needs. • Metro Denver locations and/or remote outreach (as assigned). • Compensation: $27.88–$33.65 per hour. Apply tot his job Apply To this Job