Global Medical Affairs Omnichannel Education Lead
Global Medical Affairs Omnichannel Education Lead
Location: Indianapolis, IN (or Remote)
Duration: 12 months (starting October 20th, 2025)
Experience: 5–7 years required
About the Role
We are seeking a Global Medical Affairs Omnichannel Education Lead to drive the strategic planning, design, and execution of evidence-based, innovative educational solutions for healthcare professionals (HCPs). This role ensures that HCPs receive the right content, through the right channels, at the right time. The position will work cross-functionally and globally to align education strategies with therapeutic area priorities while leveraging cutting-edge omnichannel and digital learning platforms.
Key Responsibilities
Strategic Planning & Execution
• Lead the development and implementation of the Global Medical Omnichannel Education (MOE) plan.
• Translate customer insights and therapeutic area priorities into impactful education strategies.
• Use Next Best Action (NBA) and Next Best Engagement (NBE) tools to optimize education delivery.
• Design and manage omnichannel initiatives aligned with adult education principles.
Solution Design & Implementation
• Develop 1–2 year education curricula aligned with global, regional, and local needs.
• Create and deploy evidence-based CME and professional development programs.
• Oversee project management, vendor partnerships, and compliance standards.
External Collaboration & Faculty Engagement
• Build and manage relationships with key thought leaders, medical societies, and education providers.
• Collaborate on the co-creation of innovative educational initiatives.
• Track and apply faculty insights to strengthen engagement strategies.
Internal Stakeholder Engagement & Capability Building
• Partner with global, regional, and affiliate teams to align education strategies.
• Act as a subject matter expert for omnichannel education.
• Support affiliates and field medical teams in planning and execution.
Performance Improvement & Measurement
• Lead continuous improvement initiatives to advance educational design and execution.
• Establish and execute measurement plans to track engagement, effectiveness, and impact.
• Deliver outcomes reporting and leadership updates.
Qualifications
• Advanced degree in health sciences (PharmD, PhD, MD) preferred.
• Bachelor’s degree with extensive experience may be considered.
• 5–7 years of experience in pharmaceutical industry roles, with a strong background in medical affairs and medical education.
• 3+ years of therapeutic area experience (Immunology, Dermatology, GI).
• Demonstrated success in project management, omnichannel strategy, and budget oversight.
• Experience with healthcare providers and payer landscapes.
• Fluency in English; additional languages preferred.
• Willingness to travel up to 25–30%.
Preferred Skills
• Adult education and instructional design experience.
• Strong business acumen and strategic thinking skills.
• Excellent communication and presentation abilities.
• Strong problem-solving and organizational skills.
• Experience in customer-facing or medical education strategy roles.
Job Type: Contract
Benefits:
• Dental insurance
• Health insurance
• Vision insurance
Work Location: Remote
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