[Remote] Data Analyst – Omnichannel & Offline Growth

Note: The job is a remote job and is open to candidates in USA. Saatva is the original direct-to-consumer mattress and home furnishings company, dedicated to providing healthy and restorative sleep. They are seeking a highly curious and business-oriented Data Analyst to support their evolving direct-to-consumer omnichannel strategy, analyzing performance across channels and translating data into insights that guide growth decisions. Responsibilities • Analyze performance across digital and offline channels (eCommerce, phone, Viewing Rooms) to understand customer behavior and revenue drivers • Evaluate cross-channel interactions to identify opportunities to improve acquisition, conversion, and retention • Partner with Marketing, Product, Sales, and Real Estate to inform go-to-market strategy, customer segmentation, and lifecycle initiatives • Analyze large, complex datasets to uncover trends and insights that drive business decisions • Apply statistical techniques to support forecasting for demand, revenue, customer lifetime value, and churn • Build and maintain dashboards and reports that enable self-service insights for stakeholders • Monitor KPIs, flag performance shifts, and recommend actions • Automate recurring reporting and analytical workflows to improve scalability and efficiency Skills • 3–5+ years of experience as a Data Analyst in a direct-to-consumer, eCommerce, retail, or omnichannel environment • Strong proficiency in SQL and experience working with large, complex datasets • Experience building dashboards and reports using data visualization tools such as Tableau, Power BI, or Looker • Solid analytical foundation, including experience with statistical analysis and trend identification • Strong communication skills with the ability to translate data into clear, business-relevant insights • Proven ability to manage multiple projects, prioritize effectively, and deliver high-quality work in a fast-paced environment • Experience with Python or R for advanced analysis or automation • Strong proficiency in Google Analytics or Adobe Analytics • Familiarity with cloud data warehouses and modern analytics stacks • Exposure to forecasting, predictive modeling, or experimentation frameworks • Experience supporting offline channels such as retail, call centers, or physical locations Company Overview • Saatva is the original direct-to-consumer mattress and home furnishings company, founded on the principle that everyone deserves healthy and restorative sleep. It was founded in 2010, and is headquartered in Whitestone, New York, USA, with a workforce of 201-500 employees. Its website is https://www.saatva.com/. Apply tot his job Apply To this Job