Guest Service Agent

<p class="MsoNormal"><span style="font-family:Arial, Helvetica, sans-serif;"><span style="mso-ascii-theme-font:major-latin;mso-bidi-theme-font:major-latin;mso-hansi-theme-font:major-latin;"><strong>WELCOME TO A WORLD OF OPPORTUNITIES AT THE UK’s #1 GREAT PLACE TO WORK 2025, AS VOTED BY OUR TEAM MEMBERS!</strong></span></span></p><p class="MsoNormal"><span style="background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;"><span class="normaltextrun" style="mso-ansi-language:EN-US;mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-hansi-font-family:Calibri;" lang="EN-US">No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to </span></span><span style="background-color:white;font-family:arial, helvetica, sans-serif;font-size:12px;"><span class="eop" style="mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-hansi-font-family:Calibri;"> </span></span><span style="background-color:white;color:black;font-family:arial, helvetica, sans-serif;font-size:12px;"><span class="normaltextrun" style="mso-ansi-language:EN-US;mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-hansi-font-family:Calibri;" lang="EN-US">No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to </span></span><span style="background-color:white;font-family:arial, helvetica, sans-serif;font-size:12px;"><span class="normaltextrun" style="mso-ansi-language:EN-US;mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-hansi-font-family:Calibri;" lang="EN-US">achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.</span><span class="eop" style="mso-ascii-font-family:Calibri;mso-bidi-font-family:Calibri;mso-hansi-font-family:Calibri;"> </span></span></p><p class="MsoNormal"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-ansi-language:EN-US;" lang="EN-US"><strong style="mso-bidi-font-weight:normal;">Salary: £12.47 per hour + Service Charge (30 Hours a week)</strong></span></span></p><p class="MsoNormal"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-ansi-language:EN-US;" lang="EN-US"><strong style="mso-bidi-font-weight:normal;">A WORLD OF REWARDS</strong></span></span></p><ul style="margin-top:0cm;" type="disc"><li class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;"><p style="text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';mso-fareast-language:EN-GB;"><strong>Free </strong><strong style="mso-bidi-font-weight:normal;">and healthy</strong> <strong>meals</strong> when on duty</span></span></p></li><li class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;"><p style="text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';"><strong style="mso-bidi-font-weight:normal;">Grow your Career</strong></span></span></p></li><li class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;"><p style="text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';mso-fareast-language:EN-GB;"><strong>Personal Development</strong> programmes designed to support you at every step of your career</span></span></p></li><li class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;"><p style="text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';"><strong style="mso-bidi-font-weight:normal;">A chance to make a difference</strong> through our Corporate Responsibility programmes – Find out what and how we are doing (</span></span><a href="https://cr.hilton.com/" target="_blank" rel="noopener noreferrer"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">https://cr.hilton.com</span></a><span style="font-family:arial, helvetica, sans-serif;font-size:12px;">)</span></p></li><li class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;"><p style="text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';mso-fareast-language:EN-GB;"><strong>Team Member Travel Program:</strong> discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)</span></span></p></li><li class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;"><p style="text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';mso-fareast-language:EN-GB;"><strong>Team Member Referral Program</strong></span></span></p></li><li class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;"><p style="text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';mso-fareast-language:EN-GB;"><strong>High street discounts: </strong>with Perks at Work</span></span></p></li><li class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;mso-list:l0 level1 lfo1;"><p style="text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';mso-fareast-language:EN-GB;"><strong>Holiday:</strong> 28 days<strong> </strong>including bank holidays (increasing yearly to up to 33 days)</span></span></p></li></ul><p class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';mso-fareast-language:EN-GB;"><strong style="mso-bidi-font-weight:normal;"> You will join</strong> our Food and Beverage & Reception Team.</span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';mso-fareast-language:EN-GB;"><strong style="mso-bidi-font-weight:normal;">You enjoy</strong> taking and delivering food and drinks orders, demonstrating exceptional levels of customer service, and creating memorable experiences for our guests and colleagues.</span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';mso-fareast-language:EN-GB;"><strong style="mso-bidi-font-weight:normal;">Are you</strong> friendly, positive, passionate and eager to be part of a team of likeminded professionals? Then this is the job for you!</span></span></p><p class="MsoNormal" style="line-height:normal;margin-bottom:.0001pt;text-align:justify;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-fareast-font-family:'Times New Roman';mso-fareast-language:EN-GB;"> </span><span style="mso-fareast-font-family:'Times New Roman';"><strong style="mso-bidi-font-weight:normal;"> </strong></span></span></p><p class="MsoNormal" style="mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>EVERY JOB MAKES THE STAY.</strong></span></p><p class="MsoNormal" style="mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-ansi-language:EN-US;" lang="EN-US">At Hilton, It Matters Where You Stay, but The Stay is only one side of the story.</span></span></p><p class="MsoNormal" style="mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"><span style="mso-ansi-language:EN-US;" lang="EN-US">We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical.  That’s why at Hilton, Every Job Makes the Stay.</span></span></p><p class="MsoNormal" style="mso-margin-bottom-alt:auto;mso-margin-top-alt:auto;"><span style="background-color:white;font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>Find out more about all our brands and hotels - </strong></span><a href="https://nam02.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.hilton.com%2Fen%2Fcorporate%2F&data=05%7C01%7CMaria.Fernandes%40Hilton.com%7C2a5203710e0f47dc1cb008db93513a45%7C660292d2cfd54a3db7a7e8f7ee458a0a%7C0%7C0%7C638265749301167511%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=UE89eq1ugw6sQxrobyrn0Lvfeo5t8if%2Bw11pLoVVGB8%3D&reserved=0" target="_blank" rel="noopener noreferrer"><span style="background-color:white;font-family:arial, helvetica, sans-serif;font-size:12px;"><strong>Hilton Brands | Global Hospitality Company</strong></span></a><span style="font-family:arial, helvetica, sans-serif;font-size:12px;"> </span></p>