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Software Engineer I - Product Development

Remote, USA Full-time Posted 2025-11-24

PagerDuty, Inc. is a global leader in digital operations management, seeking a Software Engineer I to join their core feature engineering team. The role involves building and shipping customer-facing features, collaborating with various teams, and maintaining production systems.


Responsibilities

  • You will work with a wide range of systems, processes, and technologies to build features and solve customer problems
  • You will build and ship new customer-facing features, working directly with a product manager, customer support team, and a team of engineers
  • You will collaborate with other teams (such as product, UX, and other engineering teams) to deliver the highest quality experience on all platforms
  • You will provide code reviews for your fellow team members
  • You, along with your team members, will own and maintain the production systems that you build over the long term, be on-call for production issues, and steer the future direction of the components
  • Participating in your team’s on-call rotation, triaging and addressing production issues as they arise

Skills

  • 1+ years of development experience working on customer-facing and web-based systems
  • Proficiency in at least one modern programming language (e.g., Python, Java, TypeScript/JavaScript, Go, or Ruby)
  • Experience working in an agile environment with iterative development and fast feedback
  • Experience with tools that ensure your high-quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments
  • Solid understanding of web or service development basics (APIs, HTTP, JSON, REST)
  • Familiarity with version control and collaborative workflows (Git, pull requests, code reviews)
  • Clear, concise communication and a collaborative, growth-oriented attitude
  • Test-first mindset: can write unit/integration tests and reason about correctness
  • Bachelor's degree in Computer Science or related field, or equivalent practical experience
  • Experience with modern AI assisted coding environments such as Cursor, Claude, Windsurf, etc
  • Public cloud engineering on AWS

Benefits

  • Competitive salary
  • Comprehensive benefits package
  • Flexible work arrangements
  • Company equity•
  • ESPP (Employee Stock Purchase Program)•
  • Retirement or pension plan•
  • Generous paid vacation time
  • Paid holidays and sick leave
  • Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
  • Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)•
  • Paid volunteer time off: 20 hours per year
  • Company-wide hack weeks
  • Mental wellness programs

Company Overview

  • PagerDuty is an operations performance platform that helps monitor IT infrastructure, detect issues, and resolve incidents. It was founded in 2009, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is http://www.pagerduty.com.

  • Company H1B Sponsorship

  • PagerDuty has a track record of offering H1B sponsorships, with 4 in 2025, 7 in 2024, 7 in 2023, 12 in 2022, 9 in 2021, 3 in 2020. Please note that this does not guarantee sponsorship for this specific role.

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