[Remote] IT Assistant

Note: The job is a remote job and is open to candidates in USA. South Port Square is an extraordinary company investing in the future of senior living, and they are seeking a hospitality-oriented IT Assistant. The role involves troubleshooting and repairing home users’ issues with various operating systems, assisting staff with computer issues, and supporting the IT Director with technology maintenance and troubleshooting.

Responsibilities

• Troubleshooting and repairing home users’ issues with Windows, Mac, iOS, & Android operating systems and software/apps
• Installing, troubleshooting, & repairing home users’ desktops, laptops, printers, phones, routers, etc
• Setting up AV equipment for meetings & activities
• Setting up new computer systems and performing routine maintenance
• Assisting staff with computer issues
• Assisting the IT Director with the following duties:
• Maintaining & troubleshooting business phone system, server, network infrastructure, security cameras
• Troubleshooting and repairing business users’ issues with Windows operating system and software
• Configuring, installing, troubleshooting, & repairing business users’ desktops, laptops, printers, phones, etc

Skills

• A desire to make a difference in the lives of seniors
• High school graduate or GED equivalent required
• Excellent computer skills in word processing, spreadsheets
• Ability to read and understand technical manuals
• Strong understanding of Windows, Mac, iOS, & Android operating systems and software/apps
• Must have the ability to learn, support and troubleshoot new/existing computer hardware and software, operating systems, phone systems, and other electronic systems at the community. They are responsible for taking the initiative to continually grow their knowledge base
• Must be at least 17 years of age
• All candidates will be required to pass a drug screen and background investigation
• Formal trade school or continuing education in the information technology (IT) discipline preferred

Benefits

• Competitive pay and benefits.
• Opportunities for scholarship after six months of employment and annual bonus.
• Free meals
• Free parking
• Professional, friendly, hospitality-oriented work environment.

Company Overview