Program Development Manager

One80 Intermediaries is part of Arrowhead Intermediaries, a global insurance distribution platform. The Program Development Manager will work closely with NMG resellers and dealers to enhance programs, improve performance, and strengthen relationships within the Appliance & Furniture market.

Responsibilities

• Serve as the primary advocate for NMG customers. Collaborate with internal teams to address marketing, training, claims, quoting, and service needs. Build strong internal and external relationships while supporting reseller/dealer engagement through in-person, virtual, phone, and email interactions
• Provide ongoing training to resellers/dealers to improve program performance. This includes developing and delivering training content, aligning objectives with leadership, maintaining training records, scheduling sessions, and helping define annual training budget needs
• Identify opportunities to improve NMG program effectiveness. Partner with Marketing on point-of-sale materials and support key initiatives such as new product launches, quarterly business reviews, and networking or client entertainment events
• Record all sales and operational activities in the company CRM and provide weekly updates to your supervisor

Skills

• Bachelor's degree (preferred)
• Experience in retail sales preferably within the appliance or furniture segment
• One to three years' experience in a sales and/or training role
• Proficient knowledge of computers (e.g., Microsoft Word, Excel, PowerPoint, Outlook, and CRMs)
• Ability to travel between 25% to 50%

Benefits

• Eligible for commission

Company Overview