People Success (HR) Operations Coordinator

LendingClub is the leading digital marketplace bank in the U.S., committed to helping members achieve their financial goals. The People Success Operations Coordinator will support core human resource operations, focusing on the contingent worker population and ensuring compliance with regulations throughout the worker lifecycle.

Responsibilities

• Coordinate contingent worker engagement setup and updates in Workday, including validating onboarding requests to ensure compliance with internal controls, process, and policy
• Escalate requests that fall outside of policy
• Support data integrity across HR systems, including conducting monthly SOX audits
• Support pre and post onboarding logistics as applicable (provisioning coordination, equipment requests, badges)
• Execute and monitor lifecycle transactions (engagement extensions, manager/scope updates, early terminations, offboarding) and propose incremental process improvements
• Build and maintain effective working relationships with internal and external stakeholders to ensure smooth operations
• Respond to inquiries from hiring managers, vendors, and contingent workers, applying program and policy knowledge to provide accurate and timely solutions
• Present New Hire Orientation sessions, managing logistics, setup, and participant tracking
• Follow control measures for compensation administration, including validation protocols for one-time payments and severance calculations
• Evaluate and respond to employee inquiries and external agency requests, applying People Operations knowledge to provide accurate and timely solutions

Skills

• 1–2 years of experience in administration, HR/People Operations, staffing/vendor coordination, or procurement operations; bachelor's degree in a related field or equivalent experience
• Proficiency in Excel (basic formulas, VLOOKUP, pivot tables, data entry) and Microsoft Office Suite is required
• Demonstrated ability to follow directions and established procedures with strong attention to detail and accuracy
• Excellent written and verbal communication skills, with the ability to interact effectively with managers and cross-functional partners
• Highly organized and detail-oriented; able to manage multiple tasks and shifting priorities
• Trusted with confidential information, maintaining appropriate controls and discretion
• Experience with HRIS systems, such as Workday, ADP, or similar platforms (e.g., ADP, JIRA or similar)
• Familiarity with HR/contingent workforce processes is a plus
• Proactive problem solver who anticipates needs and proposes practical, incremental improvements

Benefits

• Medical, dental and vision plans for employees and their families
• 401(k) match
• Health and wellness programs
• Flexible time off policies for salaried employees
• Up to 16 weeks paid parental leave

Company Overview

Company H1B Sponsorship