Development Coordinator

The Elks National Foundation (ENF) is a charitable organization focused on community support and development. The Development Coordinator will assist in executing fundraising plans, managing volunteer resources, and supporting donor stewardship efforts.

Responsibilities

• Serve as the primary customer service contact for donors, volunteers, and prospects
• Greet and assist callers transferred from an automated phone system and respond to inquiries via phone, email, and written correspondence
• Originate and manage all forms of professional communication and correspondence with donors and volunteers
• Provide day-to-day administrative and project support to the Manager of Development and Events
• Execute assigned development projects and manage routine administrative details for the department
• Support fundraising initiatives, campaigns, and program-related activities
• Serve as the point person for volunteer resources, including request fulfillment, promotion, and instructional support
• Collaborate with internal departments on giving opportunities for major donors, supporting donor stewardship and cultivation efforts
• Perform data entry, data extraction, and routine database maintenance to support daily, weekly, and monthly departmental tasks
• Assist with gathering, summarizing, and organizing data for reports and fundraising analysis

Skills

• One or more years of related administrative, development, fundraising, or customer service experience
• Strong attention to detail in composing, typing, and proofreading materials
• Ability to establish priorities, meet deadlines, and manage multiple tasks simultaneously
• Excellent written and verbal communication skills, including spelling and grammar
• Strong phone presence and professional demeanor
• Ability to work independently, take initiative, and make decisions without direct supervision
• High level of interpersonal skills with the ability to handle sensitive and confidential information
• Demonstrated poise, tact, and diplomacy when communicating across multiple generations and audiences
• Strong organizational and analytical skills, including the ability to identify problems and propose solutions
• Ability to work both independently and collaboratively as part of a team
• Strong sense of responsibility, follow-through, and accountability
• A sense of humor and positive, service-oriented attitude
• Familiarity with Microsoft Office applications
• Experience with Salesforce Nonprofit Cloud (NPC) or similar donor databases is a plus

Benefits

• Medical Insurance (5 plan options)
• Life & AD&D Insurance
• Short-Term Disability (first 4 weeks at 100%)
• Long-Term Disability
• Paid Time Off: 10 Vacation Days, 11 Holidays, 8 Sick Days, 40 Hours Chicago Paid Leave
• 401(k) Plan (3% safe harbor + 2% match)

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