Benefits Administrator

Centricity Solutions, Inc. is a company focused on empowering humans through technology, providing a range of HR services. The Benefits Administrator is responsible for the day-to-day administration of group benefit programs, including handling enrollments, maintaining benefits data, and providing customer service support to clients.

Responsibilities

• Coordinate daily benefits processing. Handle enrollments, qualifying life events, terminations, COBRA, demographic/employment changes and beneficiary updates. Assist with maintenance of employee benefits files, maintain benefits platform and update employee payroll records, as needed
• Serve as a contact for customer’s group plan vendors and third-party administrators. Assist in transferring data in support of services, premiums and plan administration
• Assist with regularly scheduled audit & review of monthly billings for client’s group plans and help with reconciling discrepancies
• Provide customer service support to client liaisons and/or client employees, such as addressing benefit inquiries and complaints from client employees to ensure a quick, accurate and courteous resolution
• Maintain contact with Centricity client liaisons and/or client employees by phone or e-mail to facilitate proper utilization of benefits
• Collaborate with colleagues in the HR and Payroll departments to ensure accurate processing and exceptional execution of services to clients

Skills

• Computer proficiency and technical aptitude with the ability to use Microsoft products, including Excel, Word, and PowerPoint
• Experience with HRIS and benefits databases
• Excellent customer service, written/verbal communication, organization, and prioritization skills
• Knowledge of employee benefits language and concepts
• Ability to work effectively in a team environment with associates
• Ability to manage several projects simultaneously while meeting deadlines
• Bachelor's degree and/or one to three years of related benefits administration experience
• Active California Insurance License (Life, Accident and Health)
• Experience using/configuring Rippling

Benefits

• Company-paid Medical, Dental, Vision, Life, Disability insurance, as well as an annual $500 contribution towards Healthcare FSA.
• 3 weeks of PTO and 11 paid holidays per year.
• Non-Elective Safe Harbor 401k with company contribution.
• Additional Employee-paid insurance options including Supplemental Life and Flexible Spending Accounts (FSA).
• Centricity Bucks reward program where you are eligible to receive gift cards for great internal/external customer service.

Company Overview