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Personal Lines Insurance Customer Service Representative (CSR)

Remote, USA Full-time Posted 2025-11-24

Zander Insurance is a 100-year-old company experiencing remarkable growth year over year, offering stability and opportunities in a thriving industry. As a Personal Lines Insurance Customer Service Representative, you will support clients by maintaining their policies, handling inquiries, and ensuring exceptional service in a collaborative team environment.


Responsibilities

  • Help clients maintain their policies, handle inquiries, and process documentation
  • Engage with clients through calls and emails to gather necessary information and provide updates
  • Join a supportive team environment focused on professional growth and exceptional service
  • Work Hand-in-Hand with Account Managers to ensure client needs are handled promptly and accurately

Skills

  • Able to obtain P&C licensure within 90 days, if not already licensed
  • Typing speed is at least 45 WPM
  • Service-Oriented: You have a high service aptitude and the heart of a teacher
  • Reliable & Adaptable: You thrive in a fast-paced environment and are dependable
  • Tech-Savvy: You have the tools and ability to work from home efficiently

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Company Overview

  • Zander Insurance provides a wide range of life, disability, home, investments and health insurance services to companies and individuals. It was founded in 1925, and is headquartered in Nashville, Tennessee, USA, with a workforce of 51-200 employees. Its website is https://www.zanderins.com/.

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