Full-Time Eyecare Consultant

Specsavers is a multi-award-winning retailer and the fastest growing optical retail group with over 2,700 businesses worldwide. They are seeking an Eyecare Consultant who will play a vital role in providing quality and affordable eyecare, ensuring customers have a memorable experience while shopping for eyewear.

Responsibilities

• Introducing what Specsavers is all about and providing the ultimate in quality and affordable eyecare for everyone
• Exceeding customers’ expectations through a caring personality as you guide them through stylish frames and support customers with contact lenses
• Providing superb customer service motivated by enhancing the optical shopping experience
• Embracing the Specsavers Customer Experience model to prioritize long term customer relationships
• Working well under pressure while achieving excellent technical standards
• Creating and celebrating WOW moments and delivering experiences that exceed customers’ expectations
• Providing knowledgeable eyewear suggestions and styling advice to customers
• Offering flexibility to work retail hours, including some later nights and weekends

Skills

• A passion for providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience
• Ability to work well under pressure while also achieving excellent technical standards
• Creating and celebrating WOW moments and delivering experiences that transcend customers' expectations
• Friendly and outgoing demeanour while working with customers to provide knowledgeable eyewear suggestions and styling advice
• Reliable and offer flexibility to work retail hours which may include some later nights and weekends
• Experience in optics

Benefits

• 2 free pairs of glasses annually. Enjoy discounted rates for additional Specsavers products
• Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules
• Opportunities to advance your career with a professional development plan
• Extended health benefits

Company Overview