[Remote] People Operations Specialist

Note: The job is a remote job and is open to candidates in USA. Roofr is a customer-focused startup that specializes in CRM solutions for the roofing industry. They are seeking a detail-oriented People Operations Specialist to manage employee lifecycle operations and ensure a seamless employee experience as the company scales.

Responsibilities

• Own and execute employee lifecycle operations, including onboarding, offboarding, job changes, and internal transfers
• Take full ownership of HR administrative workflows, ensuring accuracy, completeness, and timeliness across all employee data and documentation
• Independently manage background checks, employment verifications, and compliance requirements with strong attention to detail
• Support benefits administration, acting as a reliable point of contact for employee questions and changes
• Prepare and audit data for payroll, proactively identifying and resolving discrepancies
• Maintain and improve HRIS and People systems, ensuring data integrity and scalable processes
• Partner cross-functionally with Talent, Finance, IT, and Legal, driving issues to resolution with minimal oversight
• Own policy acknowledgements, documentation tracking, and audit readiness end-to-end
• Support people programs, engagement initiatives, and internal communications
• Identify gaps, document processes, and proactively recommend improvements to help People Ops scale efficiently

Skills

• 1–3+ years of experience in People Operations, HR Administration, or HR Coordination
• Experience working in a startup or high-growth environment
• Exceptionally detail-oriented, highly organized, and comfortable managing multiple priorities independently
• A strong sense of ownership and accountability — you see work through from start to finish
• Ability to work with autonomy, making sound decisions and escalating thoughtfully when needed
• A proactive mindset with a natural sense of urgency
• Strong written and verbal communication skills
• Comfort handling sensitive and confidential information with discretion
• Experience working cross-functionally with employees and leaders at all levels
• Experience supporting international employees or contractors
• Familiarity with multi-region employment compliance
• Experience with benefits or payroll administration
• Interest in growing into a broader People Ops Generalist or Specialist role

Benefits

• 1st week of employment is mandatory PTO!
• 1 Friday off per month (we call those our laundry days!)
• Company wide paid shutdown for the week between Christmas and New Years
• Flexible time off
• 80% employer paid benefits
• RRSP/401k match
• Generous Parental Leave policy
• We host 2 retreats per year and great team building activities
• Ample learning and development opportunities to continue growing your career
• Home office setup stipend
• Internet and phone allowance
• Remote first culture
• Weekly Friday paydays!

Company Overview