**Experienced Customer Service/Sales Representative – Building Relationships and Driving Sales Success at blithequark**
Are you a people person with a passion for sales and customer satisfaction? Do you thrive in fast-paced environments where no two days are ever the same? If so, we have an exciting opportunity for you to join the blithequark team as a Customer Service/Sales Representative!
At blithequark, we're dedicated to providing our customers with an exceptional shopping experience, and we're looking for talented individuals who share our commitment to excellence. As a Customer Service/Sales Representative, you'll play a vital role in driving sales success and building strong relationships with our customers. You'll have the opportunity to work with a diverse range of products and services, from building materials and décor to electrical and plumbing supplies.
**About blithequark**
blithequark is a leading provider of home improvement products and services, with a rich history of innovation and customer satisfaction. Our company is built on a foundation of trust, integrity, and a passion for delivering exceptional results. We're committed to creating a positive and inclusive work environment that fosters growth, learning, and collaboration.
**Key Responsibilities:**
As a Customer Service/Sales Representative, your key responsibilities will include:
* Providing fast, friendly service to customers by actively seeking out their needs and providing assistance
* Learning about products and services using our tools and providing information to customers to sell entire projects
* Greeting, qualifying, recommending, and closing every customer in your department
* Maintaining the in-stock condition of assigned areas, ensuring they are clean, shop-able, and safe
* Providing a safe working and shopping environment by following all safety policies and standards
* Working in cooperation with your Department Supervisor and other associates in your department and other departments
* Handling customer inquiries and resolving issues in a timely and professional manner
* Meeting or exceeding sales targets and contributing to the success of your department
* Participating in ongoing training and development to improve your skills and knowledge
**Essential Qualifications:**
To be successful in this role, you'll need:
* High school diploma or equivalent required; associate's or bachelor's degree preferred
* 1-2 years of customer service or sales experience, preferably in a retail or home improvement environment
* Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
* Strong product knowledge and ability to learn quickly about new products and services
* Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
* Basic math skills and accuracy with handling cash and operating a point-of-sale system
* Ability to lift up to 50 pounds and stand for long periods of time
**Preferred Qualifications:**
While not required, the following qualifications would be a plus:
* Previous experience in a sales or customer service role, preferably in a retail or home improvement environment
* Knowledge of building materials, décor, electrical, plumbing, and other related products and services
* Experience with point-of-sale systems and cash handling
* Basic computer skills and familiarity with software applications
* Ability to work a flexible schedule, including evenings, weekends, and holidays
**Skills and Competencies:**
To succeed in this role, you'll need to possess the following skills and competencies:
* Excellent communication and interpersonal skills
* Strong product knowledge and ability to learn quickly
* Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
* Basic math skills and accuracy with handling cash and operating a point-of-sale system
* Ability to lift up to 50 pounds and stand for long periods of time
* Basic computer skills and familiarity with software applications
* Ability to work a flexible schedule, including evenings, weekends, and holidays
**Career Growth Opportunities and Learning Benefits:**
At blithequark, we're committed to helping our associates grow and develop their careers. As a Customer Service/Sales Representative, you'll have access to:
* Ongoing training and development programs to improve your skills and knowledge
* Opportunities for advancement to leadership roles or specialized positions
* A comprehensive benefits package, including medical, dental, and vision insurance
* A 401(k) retirement plan with company match
* Paid time off and holidays
* Discounts on blithequark products and services
**Work Environment and Company Culture:**
At blithequark, we're proud of our positive and inclusive work environment. Our company culture is built on a foundation of trust, integrity, and a passion for delivering exceptional results. We're committed to creating a workplace that's safe, respectful, and supportive of all associates.
**Compensation, Perks, and Benefits:**
As a Customer Service/Sales Representative, you'll be eligible for a competitive salary, plus:
* Ongoing training and development programs
* Opportunities for advancement to leadership roles or specialized positions
* A comprehensive benefits package, including medical, dental, and vision insurance
* A 401(k) retirement plan with company match
* Paid time off and holidays
* Discounts on blithequark products and services
**How to Apply:**
If you're a motivated and customer-focused individual with a passion for sales and service, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you!
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