**Experienced Virtual Customer Service Representative – Flexible Scheduling and Self-Employment Opportunities**

Are you ready to break free from the monotony of a traditional 9-to-5 job and take control of your career? Do you crave flexibility, autonomy, and the freedom to work on your own terms? Look no further than blithequark, a leading provider of virtual customer service solutions. As an Independent Contractor with blithequark, you'll have the opportunity to work with a variety of well-known clients across multiple industries, including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, and Tax Support. Imagine being your own boss, working from the comfort of your own home or a quiet space of your choice, and setting your own schedule to suit your lifestyle. With blithequark, you'll have the flexibility to choose when and where you provide services, allowing you to balance your work and personal life with ease. **About blithequark** blithequark is a pioneer in the virtual customer service industry, ranked #4 in FlexJob's 2020 Top 100 Companies with Remote Jobs. Our mission is to provide exceptional customer service experiences while empowering our Independent Contractors to achieve their personal and professional goals. With a wide range of programs available, you'll have the opportunity to work with diverse clients and industries, honing your skills and expanding your expertise. **Key Responsibilities** As an Independent Contractor with blithequark, you'll be responsible for providing virtual customer service to our clients' customers. Your key responsibilities will include: * Conducting inbound and outbound customer service calls with customers * Creatively problem-solving to resolve customer issues * Quickly assessing customer needs and providing sound solutions * Providing a high-level of customer service * Documenting details of all calls and customer interactions * Managing multiple systems, programs, and screens simultaneously **Essential Qualifications** To succeed as an Independent Contractor with blithequark, you'll need to possess the following essential qualifications: * Experience handling inbound and outbound calls * Minimum 1 year of customer service experience * Computer skills, including navigating multiple tabs, windows, and systems * Basic typing skills * Strong customer service and written communication skills * Comfortable empathizing and remaining patient with difficult callers **Preferred Qualifications** While not required, the following qualifications are highly desirable: * Previous experience in a call center or customer service environment * Familiarity with multiple software systems and platforms * Strong analytical and problem-solving skills * Ability to work in a fast-paced, dynamic environment **Skills and Competencies** To excel as an Independent Contractor with blithequark, you'll need to possess the following skills and competencies: * Excellent communication and interpersonal skills * Ability to work independently and as part of a team * Strong problem-solving and analytical skills * Proficiency in multiple software systems and platforms * Ability to adapt to changing situations and priorities * Strong customer service skills, including empathy and patience **Career Growth Opportunities and Learning Benefits** As an Independent Contractor with blithequark, you'll have access to a range of career growth opportunities and learning benefits, including: * Ongoing training and development programs to enhance your skills and knowledge * Opportunities to work with diverse clients and industries, expanding your expertise * Flexible scheduling and self-employment opportunities to balance your work and personal life * Access to a supportive community of Independent Contractors and blithequark staff **Work Environment and Company Culture** blithequark is committed to creating a positive and inclusive work environment that supports the well-being and success of our Independent Contractors. Our company culture is built on the following values: * Flexibility and autonomy * Collaboration and teamwork * Continuous learning and development * Customer focus and satisfaction * Integrity and accountability **Compensation, Perks, and Benefits** As an Independent Contractor with blithequark, you'll be responsible for your own tax obligations and expenses. However, you'll have the opportunity to earn a competitive income based on your performance and the programs you choose to participate in. Our compensation structure includes: * Pay for time spent talking on the phone and assisting callers * Performance-based pay and other incentives * Opportunities to earn additional income through bonuses and promotions **Application and Certification Process** To become an Independent Contractor with blithequark, you'll need to complete the following steps: * Complete an application to join blithequark Nation, including passing a background/credit check * Pay a $45 processing fee directly to our vendor * Sign an Independent Contractor Agreement * Complete a W9 form * Opportunities that you choose may have additional requirements, including certification specific to a program **Program Metrics Requirements** Some programs may require Independent Contractors to provide services above posted minimum standards to maintain eligibility. These requirements will be clearly outlined in the program details and will be communicated to you prior to your participation. **Availability** As an Independent Contractor with blithequark, you'll have the flexibility to choose your own schedule, working in 30-minute blocks. Our clients' call availability will vary and is subject to change, but generally, calls are available daily from 8am to 8pm EST. Several clients also offer 24/7 call availability. **Technology Needed for Success** To succeed as an Independent Contractor with blithequark, you'll need to meet the following technology requirements: * A Windows-based computer or laptop * A reliable internet connection * A headset or earbuds * A quiet and distraction-free workspace * Familiarity with multiple software systems and platforms **What's Next?** Ready to take the first step towards a more flexible and fulfilling career? Submit your application today! Once qualified, a member of our team will reach out with next steps. Get ready to join blithequark Nation and start achieving your personal and professional goals. **Available States** blithequark is currently accepting applications in the following states: * AL * AK * AZ * DC * DE * FL * GA * IA * ID * IL * IN * KS * KY * MD * ME * MI * MN * MO * MS * MT * NC * ND * NE * NM * NV * OH * OK * PA * RI * SC * SD * TN * TX * VA * WV * WY Apply now and start your journey towards a more flexible and fulfilling career with blithequark! Apply for this job