**Experienced Customer Solutions Manager – Nuclear Energy Industry**

Are you a results-driven professional with a passion for delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join blithequark's innovative team as a Customer Solutions Manager, where you will play a critical role in expanding America's ES market share for engineering products and services. At blithequark, we recognize that our employees are our most valuable asset, and we seek to identify, attract, and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace. As a Customer Solutions Manager, you will be part of a dynamic team that supports blithequark's mission to provide clean energy solutions. **About blithequark** blithequark is a global leader in the nuclear energy industry, with a rich history of innovation and a commitment to delivering safe, clean, and efficient energy solutions. With over 11,000 employees working in 19 different countries, we offer a unique opportunity to join a global team that is shaping the future of energy. **Key Responsibilities** As a Customer Solutions Manager, you will be responsible for: * Developing and leveraging key customer relationships to facilitate understanding of customer needs and ultimately create Engineer, Procure and Construction style proposals with strong value propositions to meet customer needs and secure OE. * Monitoring and assessing near-term market trends, customer buying patterns, and competitor moves to adjust product positioning. * Recommending price to capture maximum market value while delivering on business plan assumptions such as MAS; collaborating with sales to align on final price to customer. * Collaborating with sales on capture planning and final order negotiations. * Supporting Plant engineering activities to aggregate product financials as well as (at least) monthly financial forecasting. * Supporting Plant Engineering activities to develop resource demand signal for GOS engineering and manufacturing. * Engaging on emergent customer issues, leading the team as needed until project management is available and engaged, ultimately working with the collective team to develop technical and commercial solutions. * Collaborating with project teams to understand the status of projects, supporting resolution of challenges during project execution. * Developing relationships with internal stakeholders, such as GECS resource managers, to ensure people, processes, and technology are available to deliver offer commitments as well as enable market growth. * Collaborating with GECS resource managers to generate high-quality proposals. * Ensuring good understanding of Intellectual Property aspects of offers and ongoing projects; facilitating needed discussions to develop position on IP. * Jointly owning approval for release of IP to external stakeholders (e.g., customers, 3rd parties) with GOS. * Collaborating and co-ordinating with peer leaders in AOMS to ensure a cohesive approach to market and holistic customer support and satisfaction. * Collaborating with global product management on product strategy, product roadmaps, technology roadmaps, innovation ideas, etc. **Qualifications** * Bachelor's Degree in Engineering or related technical discipline. * 5+ years relevant experience in product management, product engineering, product resource management, business or operation with increasing progression and complexity and levels. * Knowledge of Nuclear Power Plant design, balance of plant, market, and customers. **Why blithequark?** At blithequark, we offer a comprehensive benefits package to support the health, wellness, and career growth of our employees. Some of the benefits include: * Competitive Salary * Comprehensive Health, Wellness, and Income Protection Benefits * Employee Assistance Program: confidential counseling and resources for employees, eligible dependents, and household members * 401(k) Savings Plan with Company Match * Paid Vacations and Holidays * Opportunities for Flexible Work Arrangements * Educational Reimbursement Program * Employee Referral Program **Work Environment and Culture** As a remote role, you will have the flexibility to work from anywhere within the United States. Our team is passionate about delivering exceptional customer experiences, and we foster a culture of innovation, collaboration, and teamwork. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. **Career Growth Opportunities and Learning Benefits** At blithequark, we believe in investing in the growth and development of our employees. We offer a range of training and development programs, including: * On-the-job training and mentorship * Professional development workshops and conferences * Online learning platforms and resources * Opportunities for career advancement and promotion **How to Apply** If you are a motivated and results-driven professional with a passion for delivering exceptional customer experiences, we invite you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We look forward to hearing from you! **Equal Opportunity Employer** blithequark is an Equal Opportunity Employer, including Veterans and Individuals with Disabilities. We are committed to creating a diverse and inclusive work environment that values and respects the contributions of all employees. Apply for this job