[Hiring] Product Services & Management Analyst @Northwell Career Site

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description This role involves analyzing, verifying, tracking, and recommending for project, product, and solution implementation and maintenance. • Liaises between various agile teams and project teams. • Recommends and delivers product and solution plans and training materials throughout implementation. • Helps ensure smooth operations post-implementation. • Participates in developing and delivering training programs for current and prospective users. • Educates practice, site, and corporate management on project operations and procedures. • Assists implementation team in configuring HIPAA rules based on system policies and legal requirements. • Ensures processes are compliant with system policies, applicable laws, and contractual bargaining agreements. • Performs solution audits; resolves discrepancies as required. • Collaborates with implementation teams to resolve user issues. • Consults with departments to provide customer support during and post-implementation. • Conducts post-implementation satisfaction surveys; advises management of results and recommends actions. • Troubleshoots issues and resolves concerns as well as recommends necessary fixes. • Consults with newly acquired facilities and designs transition and implementation plans. • Operates under general guidance; work assignments are varied and require interpretation and independent decisions. • Performs related duties as required. Qualifications • Bachelor's Degree required, or equivalent combination of education and related experience. • Bachelor's degree in Computer Science, Business, or Engineering preferred. • Minimum of 3 years of relevant experience required. • Experience working in a dynamic, high-technology environment preferred. • Excellent communication, interpersonal & leadership skills preferred. Requirements • Epic Certified in Prelude and Cadence highly preferred. • Epic Grand Central Certification preferred. • Work is performed remote or in a standard office environment as needed. • Open to after hours on-call support. Benefits • The salary range and/or hourly rate listed is a good faith determination of potential base compensation. • Factors considered may include location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget, and internal equity. Apply tot his job Apply To this Job