Part-Time Virtual Assistant - Elite One Financial (Remote)
Overview We are looking for a reliable and detail-oriented Virtual Assistant to support our Administrative Back Office. This role is crucial in helping our agency stay organized, retain clients, and free up the owner to focus on growth.
About the Role Part-time: 4 hrs/day, 5 days/week (with some U.S. business hour overlap)
Remote
Compensation: $500–$600/month
Reports directly to the Agency Owner
Key Responsibilities Carrier & Policy Management – carrier calls, policy changes, underwriting follow-ups
Proactive Lapse Prevention – reminders to clients, tracking due dates, scheduling follow-ups
Client Reactivation – outreach to lapsed clients, handling objections, booking appointments
Accurate Documentation – logging every call/email, updating reports, and status pipelines
Success Metrics Fast turnaround on underwriting items
Reduced lapse rates
Strong client retention & reactivation
100% documentation accuracy
Qualifications 1–2+ years in insurance, financial services, or related back-office roles
Excellent English communication (written & spoken)
CRM & spreadsheet proficiency
Strong follow-through, attention to detail, and leadership background and skills
U.S. insurance carrier knowledge
How to Apply Send your resume + 1–2 min voice recording introducing yourself and your experience with carrier calls, client retention, or leadership to: View email address on click.appcast.io
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