Workplace Coordinator/Receptionist
About the position
Responsibilities
• Greet and welcome Planeteers & visitors, ensuring they are signed in and directed to the appropriate person or department.
• Ensure all visitors and employees follow our security procedures, as well as monitoring access to the building and reporting any suspicious activity.
• Handle incoming and outgoing mail and deliveries, ensuring timely distribution.
• Monitor and restock office supplies to ensure the front desk is always well-equipped.
• Serve as the primary point of contact for all large on-site meetings, including coordinating visiting Planeteers on-site, team meetings, and associated social events.
• Support the Workplace and Employee Experience team in crafting and executing social activities as part of Planet's wellness initiatives for both in-person and remote employees.
• Perform a variety of basic administrative tasks and ad hoc duties, providing support to the Workplace team as required.
Requirements
• Ability to provide an excellent experience for visitors and employees alike.
• Experience working in a highly collaborative environment with the ability to work cross-functionally.
• Ability to adapt to changing project demands and problem-solve resourcefully while fostering a positive work environment.
• Ability to convey concepts and instructions clearly with proficient active listening skills.
• Exceptional organizational skills demonstrated by an ability to effectively prioritize shifting and competing tasks.
Nice-to-haves
• Experience multitasking in a dynamic environment while maintaining excellent customer service.
• Ability to empathize and communicate with a variety of people.
• Experience maintaining a motivated, solution-oriented mindset while navigating challenges or setbacks.
• Experience proactively assisting others to enhance customer satisfaction or team efficiency as demonstrated by feedback or performance metrics.
Benefits
• Comprehensive Medical, Dental, and Vision plans
• Health Savings Account(HSA) with a company contribution
• Flexible Time Off in addition to holidays and company global days off
• Generous Parental Leave
• Remote friendly work environment
• Wellness Program and Employee Assistance Program (EAP)
• Home Office Reimbursement
• Monthly Phone and Internet Reimbursement
• Tuition Reimbursement and access to LinkedIn Learning
• Equity Options
• Commuter Benefits
• Volunteering Benefits
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