Patient Appointment Scheduler- remote work option available

About the position Responsibilities • Schedule patients for appointments with multiple specialty practices. • Handle inbound and outbound calls in a high call volume environment. • Utilize critical thinking skills to address patient needs. • Provide excellent customer service to patients and healthcare providers. Requirements • High school diploma or equivalent required. • Three years of experience in a customer service or call center position, preferably in healthcare. • Minimum typing speed of 35 words per minute. • Ability to work with diverse groups under stressful conditions. • Ability to process a high volume of calls in a technologically intensive environment. • Effective multitasking skills. • Knowledge of medical terminology and Microsoft software applications preferred. • Bilingual preferred. Nice-to-haves • Associates Degree or continued administrative education preferred. Benefits • Employer Funded Pension Plan, vested after five years (Voluntary 403B) • Comprehensive Medical, Dental, & Vision Benefits • Flexible Work Arrangements/Schedules • Remote Work Options • Paid Time Off (accrued from day one) • Onsite fitness studios and discounts to our Carilion Wellness centers • Access to our health and wellness app, Virgin Pulse • Discounts on childcare • Continued education and training Apply tot his job Apply To this Job