Remote Night Shift Patient Coordinator - Join Our Team!

Position Overview:

We are seeking a highly skilled and compassionate Night Shift Patient Coordinator to join our team at AccessNurse, a TeamHealth company. As a Patient Coordinator, you will be the first point of contact for patients seeking medical assistance and support, providing exceptional customer service and building trust with our patients. This is a full-time, remote position working night shifts (11p-7:30a Eastern) with some weekends and holidays required.

Key Responsibilities:

• Provide compassionate and empathetic support to patients via phone, using customized scripting to address their medical needs
• Accurately document patient information and ensure data integrity
• Work collaboratively with our team to provide exceptional patient care and support
• Meet productivity and quality standards, with a focus on delivering outstanding customer service

What We Offer:

• Competitive salary ($17.00 per hour) with opportunities for incentives and shift differentials
• Comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) plan with discretionary matching funds
• Opportunities for career growth and professional development
• Remote work arrangement with company-provided equipment
• Access to exclusive discounts and perks through our employee benefits program

Requirements:

• High School Diploma or GED required; Associate's Degree preferred
• 1+ years of customer service experience required; 1-2 years of healthcare experience desired
• Excellent organizational, computer, and communication skills
• Ability to type 25 wpm and work in a fast-paced environment
• Reliable internet and phone connectivity, with a dedicated workspace that meets HIPAA compliance standards

How to Apply:

If you are a motivated and compassionate individual looking to join a dynamic team, we encourage you to apply now. Please submit your application, including your resume and a cover letter, to be considered for this exciting opportunity.