Medical Receptionist - On Site - Evernorth Care Group

About the position Responsibilities • Greet and check in patients at the healthcare center. • Verify coverage and eligibility, and complete appropriate paperwork. • Request co-payment from patients politely and handle any disagreements professionally. • Answer telephone calls in compliance with departmental procedures and route them appropriately. • Obtain detailed information in messages and document in the E.H.R. • Schedule appointments accurately and verify benefit coverage. • Reconcile cash transactions at the end of each shift, including processing charge tickets and preparing bank deposits. • Maintain necessary supplies for MAA activities in a fiscally responsible manner. • Demonstrate a positive customer service approach in all internal and external customer experiences. Requirements • 1+ year of customer service experience required. • PC skills required, including typing and scheduling application experience. • Medical terminology knowledge preferred. • Ability to convey information to customers in a warm, clear, concise manner. • Demonstrates positive customer service behaviors. Nice-to-haves • Experience in cash handling in a healthcare setting. • Strong verbal and written communication skills. Benefits • Smoking cessation program Apply tot his job Apply To this Job