URGENT: Need bilingual (Japanese/English) assistant to call Japan Post EMS

I need an English and Japanese-speaking assistant (ideally located in Japan) to urgently help resolve an issue with 3 EMS packages shipped via Japan Post. These packages were returned to Japan after arriving in the US (i was out of the country and unable to receive them). I need someone to contact Japan Post by phone to request that they be, redirected, or re-routed, either to the same address in the US again or another address in China (if needed) before they are destroyed and lost forever ⸻ Details: - 2 of the Packages were shipped via EMS from Tokyo - U.S. - Tokyo again. - 1 of the Packages was shipped via Air Postal Parcel from Tokyo - U.S. - ???? The tracking shows 2 of the packages are now back in Japan customs being held another may still be in the US. I need someone to get on the phone with Japan Post, speak to a real human, and: - Request what the re-routing options are - Possibly change the return-to-sender address (to a US or China address) I will provide all tracking numbers, sender/recipient info, and any additional documents you need. Requirements: - Must speak fluent Japanese and English - Be comfortable calling Japan Post EMS - Bonus if you’re located in Tokyo or Japan and understand local systems - Able to summarize the call outcome to me clearly in English - Available to start immediately Deliverables: - Call Japan Post with the provided tracking details - Send me a short summary of what they said and next steps - Help send a follow-up request (email or fax if needed) — I’ll cover all costs associated with reshippment, hold and reroute Budget: Open to hourly or fixed price. Just message me. Please include: • Your location • Hourly rate or preferred fixed fee • When you can make the call (as soon as possible is best) Bonus: If you resolve this fast and help me get the packages re-routed, I’m happy to add a generous bonus. Apply tot his job