Part-Time Remote Position: Lead Engagement & Customer Service Specialist

We’re seeking a reliable, detail-oriented individual to join our team as a Lead Engagement & Customer Service Specialist. This remote, part-time role is ideal for someone with experience in customer service, lead generation, or sales, who is comfortable using AI tools and can work independently. Key Responsibilities: • Respond promptly and professionally to all incoming leads via WhatsApp, primarily from Instagram ad campaigns. • Use AI tools (e.g., ChatGPT) for real-time translations, crafting responses, and drafting rebuttals when engaging with non-English-speaking leads. • Guide leads through the communication funnel with the goal of converting them into a $50 consultation booking. • Enter and maintain lead information accurately in our Airtable CRM. • Provide occasional follow-up to existing clients as needed. Requirements: • Strong written communication skills (B2 English level or above). • Experience in customer service, sales, or lead handling preferred. • Comfortable using AI tools to support communication and workflow. • Familiarity with Airtable or similar platforms is a plus. • Highly organized, dependable, and self-motivated. Schedule & Compensation: • Part-time: 6 hours/day, Monday–Friday (Remote) • Hourly Rate: $4/hour during a 3-month probation period • Performance Bonus: $10 commission for each qualified lead that books a $50 consultation • Post-Probation: Hourly rate increases to $5/hour based on performance How to Apply: To apply, please complete the application form https://forms.gle/u7b1FUk6UpYQigAi9. Job Types: Part-time, Contract Pay: $11,000.00 - $13,000.00 per year Expected hours: 30 per week Benefits: • Flexible schedule • On-the-job training • Professional development assistance • Work from home Shift: • Morning shift Work Location: Remote Apply Job!