User Operations Associate - Content Moderation

Description: • This is a Full-Time (40 hours per week — no part-time availability) remote role based in the United States, with availability mandated during department core hours of 10 a.m. to 3 p.m. Pacific Time. • Yelp’s Content Moderation team evaluates reviews, photos, and other information to determine whether these posts meet our Content Guidelines and Terms of Service. • In this role, you’ll balance empathy with the emotional distance and neutrality that’s necessary to evaluate content against our guidelines and enforce our terms, while pacing yourself to meet a quota and maintain our quality standards. • You should be comfortable with sharing your conclusions (and backing them up) while being open to feedback and ready to work as a team to build consensus. Requirements: • Bachelor's degree (preferred) • You are enthusiastic about Yelp’s mission. • You have at least 1 year of work experience. • You have a positive, team-oriented attitude even when focusing on your own work. • You enjoy reading and have strong research skills. • You commit yourself to consistently meet/exceed quality expectations. • You are comfortable with (or open to) a quota-driven environment. Benefits: • Full medical, vision, and dental • 15 days PTO (accrual begins on date of hire and increases with 2+ years of tenure thereafter) • 12 paid holidays, plus one floating holiday • Up to 14 weeks of parental leave • Monthly wellness subsidy • Work from home reimbursement • Flexible spending account • 401(k) retirement savings plan • Employee stock purchase plan Apply Job!