Remote Customer Service Representative/Call Center

Responsibilities: - Provide exceptional customer service to clients via phone, email, and chat - Answer incoming calls and respond to customer inquiries in a professional and timely manner - Assist customers with product information, order status, and issue resolution - Process orders, returns, and exchanges accurately and efficiently - Maintain customer accounts and update information as needed - Analyze customer needs and recommend appropriate products or services - Conduct outbound calling campaigns to follow up with customers or promote new products/services Requirements: - Previous experience in a customer service role preferred - Excellent communication skills, both verbal and written - Strong problem-solving abilities and attention to detail - Ability to work in a fast-paced environment and handle multiple tasks simultaneously - Proficient computer skills, including knowledge of Microsoft Office Suite - Ability to analyze customer needs and provide appropriate solutions - Must be able to work flexible hours, including evenings and weekends if required If you are a motivated individual with a passion for providing outstanding customer service, we would love to hear from you. Apply today to join our team of dedicated Customer Service Representatives! Job Type: Part-time Pay: From $15.00 per hour Expected hours: No more than 20 per week Benefits: • 401(k) • 401(k) matching • Flexible schedule Shift: • 10 hour shift • 4 hour shift • 8 hour shift • Day shift • Evening shift • Morning shift • Night shift • Overnight shift Experience: • Customer service: 1 year (Preferred) Shift availability: • Night Shift (Required) • Overnight Shift (Preferred) Work Location: Remote Apply Job!