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Application Operations Engineer (R-17510)

Remote, USA Full-time Posted 2025-11-24

Why We Work at Dun & Bradstreet

Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, we are a team of diverse thinkers and problem solvers who all share a common curiosity: to find new ways to turn data into value. If you share this curiosity and want to be part of a future-ready company, come join us! Learn more at

dnb.com/careers.

About the role

Are you ready to take your technical expertise to the next level?

Join our team as a third-level expert in technical operations for

1 year fixed term contract!

You'll play a crucial role in supporting our cutting-edge point of arrival products, ensuring long-term stability and satisfaction for our customers.

In this role, you'll:

Provide top-tier technical support and expertise for prioritized projects.

Collaborate seamlessly with second-line support, development, infrastructure, cloud, and network teams, as well as incident managers.

Be a key player in maintaining and enhancing our product's performance and reliability.

If you're passionate about technology and thrive in a collaborative environment, we want to hear from you!

Responsibilities

  • Develop Expertise:Build comprehensive knowledge of our strategic cloud platforms.
  • Monitor and Supervise:Review and supervise services and processes in the production environment, updating relevant documents as needed.
  • Documentation:Prepare and deliver data, create, and maintain essential documents and documentation.
  • Proactive Monitoring:Monitor the health and trends of services and components proactively.
  • Incident Resolution:Provide technical expertise to support and resolve major incidents, follow up on root causes, and prevent recurrence.
  • Trend Analysis:Analyze trends and risks, prepare forecasts, and adjust requirements considering effort and costs.
  • Project Support:Offer technical support expertise for various projects across all environments as part of a 24/7 third-level support team.
  • Coordination:Coordinate and communicate effectively with service providers and internal customers

    • Skills

  • Experience:2-5 years of professional experience in IT operations with a solid understanding of various systems (Windows, Linux) and basic programming knowledge.
  • Troubleshooting Skills:Expert-level ability to troubleshoot incidents in large and complex environments.
  • Technical Knowledge:Understanding of Git/Dev/SecOps, build pipelines, Kubernetes, Docker, cloud, and infrastructure as code.
  • Tool Proficiency:Familiarity with tools such as Linux shell, Ansible, Bash, Git, Selenium, Splunk APM, and synthetics.
  • Communication Skills:Excellent communication and writing skills.
  • Monitoring Experience:Experience in monitoring external services/applications, SOAP requests, and REST APIs.
  • Database Knowledge:Understanding of databases like MySQL, PostgreSQL, MongoDB, and Cassandra.
  • Web Server Knowledge:Knowledge of Nginx, Apache, Tomcat, and JBoss.
  • Network Skills:Ability to troubleshoot TCP and TLS connections.
  • Office Suite Proficiency:Proficiency in Microsoft Office Suite.

    • Personal Attributes:

  • Ownership Mindset:Show an ownership mindset in everything you do. Be a problem solver, curious, and inspired to take action. Be proactive and seek ways to collaborate and connect with people and teams to drive success.
  • Continuous Growth:Maintain a continuous growth mindset by learning through social experiences, relationships with stakeholders, experts, colleagues, and mentors, as well as through structured courses and programs.
  • Language Skills:Fluency in English

    • Additional Information

    All Dun & Bradstreet job postings can be found at https://www.dnb.com/about-us/careers-and-people/joblistings.html and https://jobs.lever.co/dnb. Official communication from Dun & Bradstreet will come from an email address ending in @dnb.com.

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