Call Center Representative - Virtual Support Clinic

Employer Industry: Healthcare Services Why Consider This Job Opportunity • Opportunity for career advancement and growth within the organization • Excellent benefits designed to support you and your family • Chance to work in a culture of patient-focused, whole-person care • Collaborative and respectful work environment • Ability to make a meaningful impact on patient care and satisfaction What To Expect (Job Responsibilities) • Provide exceptional customer service to callers while meeting performance standards • Assist patients in navigating the managed care system and resolving inquiries • Maintain up-to-date resources to support customer inquiries • Coordinate special projects and events as directed by the supervisor • Support the Call Center Team and internal departments effectively What Is Required (Qualifications) • Minimum of 1 year of customer service experience How To Stand Out (Preferred Qualifications) • 1 year of medical office or healthcare experience • Experience with Epic software • Familiarity with medical terminology #HealthcareServices #CustomerService #PatientCare #CareerOpportunity #EmployeeBenefits Apply Job!