YourPace Admissions Specialist/Document Processor

About the position The University of Maine at Presque Isle is seeking an Admissions Specialist/Document Processor to join a dynamic team focused on providing proactive, student-centered support to adult graduate and undergraduate prospects and applicants in the YourPace competency-based education program. This role involves processing applications, interacting with prospective students, and updating student statuses in various platforms, ensuring a smooth admissions process from inquiry to enrollment. Responsibilities • Prepare applications and supporting documents for formal review. , • Log the receipt of application documents in a timely manner and in accordance with departmental procedures. , • Understand admissions-related policies to determine if additional documents may be needed from the applicant. , • Track student progress through the admissions funnel using software applications: MaineStreet, ImageNow, and Salesforce. , • Assist in monitoring the YourPace email account and respond to questions from prospective students, applicants, and current students. , • Provide regular communication to applicants via their preferred method (email, text message, or phone call) regarding application requirements. , • Use Salesforce and MaineStreet to generate data about applications to guide daily work. , • Matriculate students and inform them of next steps in the enrollment process. , • Provide feedback about the application process to the Admissions Team and recommend improvements. Requirements • Basic computer skills including the use of multiple software applications simultaneously, Microsoft Office suite, Google applications, and communication technology (e.g., Zoom). , • Bachelor's Degree or equivalent relevant experience in admissions, tutoring, counseling, customer service, marketing, or sales. , • Strong interpersonal and communication skills (both oral and written). , • Attention to detail and the ability to multitask. , • Proof of a stable, reliable internet connection of not less than 25mbps for remote work. Nice-to-haves • Proficiency in MS Word, Excel, Gmail, and recruitment software. , • Related sales or marketing experience. Benefits • Medical insurance , • Dental insurance , • Vision insurance , • Tuition waiver programs for employees and dependents , • 10% employer contribution to the UMS retirement plan , • Wellness programs Apply Job!