Director of Strategic Operations
Job Description:
• Lead the design and implementation of workflows that prioritize member outcomes through collaboration
• Partner with the CFO, Clinical team, and CGO to ensure new initiatives optimize operational efficiency
• Collaborate with all functional areas to identify inefficiencies and implement streamlined workflows
• Support development and delivery of training programs for team members
• Leverage internal and external data to identify trends and opportunities for improvement
Requirements:
• Bachelor’s or master’s degree in healthcare administration, Public Health, Business Administration, or a related field
• 5+ years of experience in healthcare management, project management, or a similar role focused on strategic initiatives and cost-reduction in healthcare settings
• Proven ability to align strategic efforts with organizational values
• Strong analytical and problem-solving skills with the ability to translate data into actionable insights and decisions
• Excellent communication, interpersonal, and collaboration skills
• Experience with healthcare IT systems, Electronic Health Records (EHR), Project Management Workflow systems
• Familiarity with Salesforce, housing documentation systems, and health plan portals
• Strong data and reporting skills with experience tracking KPIs and performance metrics
Benefits:
• Health insurance
• Flexible work arrangements
• Professional development
• Opportunities for travel
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