Senior Data Enrichment & Annotation Manager
About the position
Candid is a nonprofit that provides the most comprehensive data and insights
about the social sector. We get you the information you need to do good. Candid
currently has an opportunity for a Senior Manager, Data Enrichment and
Annotation. The Senior Manager of Data Enrichment and Annotation will help drive
Candid’s efforts to transform raw data into the structured knowledge that powers
our products and supports our users’ decision-making. They will lead the team
responsible for organizing complex information about grants and organizations,
managing the creation and application of the taxonomies and frameworks that
enable Candid to surface meaningful insights. Working at the intersection of
domain expertise and technical implementation, they will partner with subject
matter experts, product staff, and data science to create knowledge systems that
serve both human users and AI applications.
Responsibilities
• Lead the team that manually codes grants and organizations using Candid’s
taxonomy, the Philanthropy Classification System, with a focus on scaling
operations and improving classification accuracy and consistency.
• Partner with subject matter experts to develop and maintain additional
ontologies, taxonomies, and semantic models that enable knowledge
representation and reasoning across applications, including AI applications.
• Design and implement quality control processes and metrics to ensure coding
quality and strong inter-rater reliability, including guidance for handling
ambiguous edge cases.
• Monitor and address data quality drift, including maintaining annotator
calibration and detecting shifts in labeling standards over time.
• Collaborate with Candid’s data science team to evaluate AI models (including
LLMs) used for autocoding tasks.
• Coordinate efforts to generate the training data needed to build effective
AI/ML solutions.
• Build strong relationships with key teams across Candid to understand how
knowledge engineering can support their needs and advance desired outcomes.
Requirements
• 7+ years of experience in taxonomy development, data annotation operations,
knowledge management, or related fields
• 3+ years managing teams that perform manual data coding, classification or
annotation work
• Proven experience designing and implementing taxonomies, ontologies, or
classification systems used across multiple applications
• Experience designing annotation guidelines or codebooks that achieve high
inter-annotator agreement
• Demonstrated ability to balance quality with throughput when scaling coding
operations
• Demonstrated ability to translate complex domain knowledge into structured
frameworks
• Experience working cross-functionally with technical teams, product managers,
and subject matter experts
• Excellent communication skills across technical and non-technical audiences
• Experience with AI/ML applications and their use in classification or coding
tasks
• Familiarity with semantic web technologies, knowledge graphs, or linked data
• Experience with data annotation and training data generation for machine
learning models
• Willingness to perform other duties and special projects as needed/requested.
• Sensitivity and respect for racial, gender, sexual orientation, and cultural
differences.
• Champions and represents Candid’s core values: We’re driven, direct,
accessible, curious, and inclusive.
Nice-to-haves
• Background in the nonprofit or philanthropic sector a bonus
Benefits
• Health insurance (medical, dental, vision)
• Retirement contribution with additional option for a match
• Paid life insurance and AD&D
• Paid leave time (PTO, compassionate leave, volunteer, holiday, parental)
• Short-term and long-term disability
• Pre-tax transit
• Flexible spending accounts
• Supplemental insurance
• Summer hours
• Public Service Loan Forgiveness (PSLF) program eligible employer.
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