Demand Response & Load Management Specialist (Non-residential)

Description Demand Response & Load Management Specialist (Non-residential) Location: Nationwide US (Remote – Home Office)  Travel: Approximately 25% (domestic)    Ready to make a difference?  We are seeking a Demand Response & Load Management Specialist (Non-residential) to support the design, startup, scaling, and delivery of commercial, industrial, and agricultural (C&I/Agricultural) demand response and flexible load management programs across the United States.  This role combines program operations execution with solutioning and offering development. The successful candidate will work directly with nonresidential customers and utility clients to identify, enable, and operate flexible load across diverse facility types—including warehouses, campuses, and commercial buildings, farms, and processing facilities —while also helping build, standardize, and scale nonresidential demand response capabilities nationwide.  You will bring a blend of engineering fundamentals, facility energy management experience, and strong customer facing skills. This is a hands-on, client facing consulting role with increasing responsibility for program startup, operational excellence, and contribution to national scale offerings.    Why you will love working here  Quality of life: Flexible workplace arrangements and emphasis on work–life balance  Investment in the community: Donation matching and volunteer opportunities  Investment in you: Tuition reimbursement, professional development resources, 401(k) matching, Employee Stock Purchase Plan  And many more (Ask your recruiter for details!)    What you will be doing: Program startup, delivery, and operations  Support the startup and launch of nonresidential demand response and load management programs, including program design inputs, customer engagement strategies, operational processes, and performance tracking.  Play a hands-on role in program operations, including customer onboarding, event readiness, customer communications, issue resolution, and continuous program improvement.  Conduct facility level assessments to understand endues loads, controls, operating constraints, and customer priorities relevant to demand response and energy efficiency.  Work directly with commercial, industrial, and agricultural customers—such as farmers, facility managers, building engineers, custodial staff, and energy managers—to identify flexible load opportunities and support program participation.  Translate technical and engineering concepts into clear, practical guidance for nontechnical audiences. Project management and client support  Manage project and program workstreams, including schedules, deliverables, subcontractors, budgets, and internal coordination.  Interface with utility clients on key deliverables, findings, and recommendations related to nonresidential load management programs.  Coordinate with multifunctional teams (program operations, engineering, analytics, marketing, and account management) to ensure timely and high-quality delivery of client work.  Contribute to reports, presentations, and analyses supporting program design, regulatory filings, and client decision-making.  Offering development and scaling  Support the development, refinement, and scaling of nonresidential demand response and load management offerings, including standard approaches, tools, and best practices.  Help identify emerging opportunities, technologies, and customer segments relevant to nonresidential flexible load.  Contribute to business development activities, including proposal development, scopes of work, case studies, and client presentations.  Share lessons learned from program implementation to inform continuous improvement and national scaling of offerings.  Willingness and ability to travel approximately 25%.    What we need you to have (minimum qualifications): Bachelor’s degree in engineering, energy, facilities management, environmental science, or a related technical field.  8+ years of relevant experience in nonresidential energy programs, such as demand response, load management, energy efficiency, facility energy management, or related utility or consulting work (or an equivalent combination of education and experience).   What we would like you to have: Master’s degree (MA/MS/MEng) in a related field.  Handson experience with non-residential demand response programs, including program startup, customer enrollment, event operations, or performance analysis.  Experience with Distributed Energy Resource Aggregators and wholesale market participation.  Familiarity with building systems and industrial processes (e.g., HVAC, refrigeration, pumping, compressed air, process loads, controls, or agricultural equipment).  Experience with facility energy management systems (EMS), building automation systems (BAS), or control technologies used for demand response.  Knowledge of utility DSM programs, regulatory frameworks, and cost-effectiveness considerations for nonresidential programs.  Experience working with utilities, aggregators, or energy service providers.    Professional skills: Ability to build trust and credibility with nonresidential customers across a wide range of roles and technical backgrounds.  Strong analytical and problem solving capabilities paired with practical, customer oriented thinking.  Ability to work collaboratively in a fast paced consulting environment. Ability to balance technical rigor with clear, concise communication.  High level of professionalism, discretion, and respect when handling customer and client information.  Initiative and interest in helping build, improve, and scale consulting offerings.  Willingness to learn and stay current on evolving demand response technologies, market rules, and best practices.  Strong project management skills with the ability to manage multiple tasks, priorities, and stakeholders.  Excellent verbal and written communication skills, with the ability to confidently and professionally engage a wide range of customer types.  This role offers an outstanding opportunity to work on the front lines of nonresidential demand response and flexible load management—combining program execution, customer engagement, and national scale offering development to deliver meaningful grid, customer, and decarbonization outcomes.    Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records.   Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.   Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act.    Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.   However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.     Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $108,476.00 - $184,409.00 Nationwide Remote Office (US99) Apply To This Job