**Experienced Customer Development Manager – National Chain Sales & Retail Insights**
Are you a strategic thinker with a passion for driving business growth through data-driven insights? Do you thrive in a fast-paced environment where no two days are ever the same? If so, we have an exciting opportunity for you to join arenaflex as a Customer Development Manager, supporting one of our top national customers.
As a Customer Development Manager at arenaflex, you will be the go-to expert for insights and analytics, working closely with our customers to execute category strategies that drive growth and profitability. You will be responsible for analyzing data, identifying opportunities, and making recommendations that drive category and customer growth. If you're a seasoned professional with a strong analytical background and a passion for the CPG sector, we want to hear from you.
**About arenaflex**
arenaflex is a leading industry player with a 50+ year legacy of success. We were named by Newsweek as a Most Loved Workplace and are included on the Forbes lists for Largest Private Companies and Best Employers for Diversity. Our commitment to investing in our people has earned us a reputation as a top employer in the industry. As a full-time employee, you can choose from a comprehensive menu of benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan.
**Overview**
The Customer Development Manager is a critical role that requires a unique blend of analytical, problem-solving, and leadership skills. You will be responsible for managing data sources to monitor the field execution of vendor programs and assortments, communicating complex information to multiple stakeholders, and staying informed of analytic best practices across the industry. You will also be responsible for analyzing and reporting data to identify issues, trends, or exceptions, and developing and executing specific performance metrics and goals relevant to each business.
**Primary Responsibilities**
* Manage data sources to monitor the field execution of vendor programs and assortments
* Communicate complex and/or detailed information to multiple individuals/audiences with differing knowledge levels
* Stay informed of analytic best practices across the industry and provide effective information to deliver sales, margin, and market development goals
* Analyze and report data to identify issues, trends, or exceptions to drive improvement of results and find solutions
* Track category performance, including sales, profits, margins, and market share
* Develop, communicate, execute, and monitor specific performance metrics and goals relevant to each business as part of regular, scheduled business reviews
* Create and deliver effective reports using POS data, Syndicated Data, and account-specific database information in presentation-ready formats
* Evaluate and make recommendations on supplier performance to enhance the company's inventory and fill rate objectives
* Understand and apply customer, consumer, and industry insights using market research data to deliver category growth
* Ensure superior client satisfaction by providing hands-on deep analytics and contributing to team problem-solving
* Manage multiple priorities in a fast-paced environment and perform other job-related duties as assigned
**Minimum Qualifications**
* Bachelor's Degree and experience within the CPG sector; Adult Beverage preferred; Costco experience a value add
* Strong analytical, problem-solving, decision-making, and quantitative analysis skills
* Incorporating and interpreting data from multiple unrelated data sources into concise action-oriented recommendations
* Understanding of National Chain Sales, Retail, and Distributor operations
* Expertise in category management principles, syndicated data, and shopper/consumer insights (Numerator/Spectra, etc)
* Ability to collaborate with external retail customers, key suppliers, and internal teams to deliver insights and recommendations
* Assertive leadership and decision-making skills with an aptitude for understanding changing market dynamics and resolving complex problems
* Preferred experience working with Syndicated data (Nielsen, IRI), Internal Shipment Data, and Household Panel
* Strong leadership, decision-making capability, and a proven track record of success
* Intermediate to advanced knowledge of Excel and PowerPoint
**Physical Demands**
* Physical demands with activity or condition for a considerable amount of time include sitting and typing/keyboarding using a computer (e.g., keyboard, mouse, and monitor)
* Physical demands with activity or condition may include occasional to rare amount of time include walking, bending, reaching, standing, and stooping
* Critical nature of this job may require extended hours, overtime, and weekends
* May require occasional lifting/lowering, pushing, carrying, or pulling up to 20lbs
**EEO Statement**
arenaflex is an Affirmative Action/EEO employer, prohibiting discrimination and harassment of any type and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
**What We Offer**
* Competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities, and education of employees
* Comprehensive menu of benefits, including comprehensive medical and prescription drug coverage, dental and vision plans, tax-saving Flexible Spending Accounts, disability coverage, life insurance plans, and a 401(k) plan
* Tuition reimbursement, a wellness program, parental leave, vacation accrual, paid sick leave, and more
* Opportunity to work with a leading industry player with a 50+ year legacy of success
* Collaborative and dynamic work environment with a team of experienced professionals
* Professional development opportunities to help you grow and advance in your career
**How to Apply**
If you're a motivated and results-driven professional with a passion for driving business growth through data-driven insights, we want to hear from you. Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you and explore how you can contribute to our team's success.
**Note:** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees and applicants.
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