**Experienced Full Stack Data Engineer – Customer Service – arenaflex**

At arenaflex, we're revolutionizing entertainment and shaping the evolution of storytelling around the world with over 270 million members in 190 countries. Our mission is to deliver an incredible customer experience, and when a member has a problem using arenaflex, we want to quickly and thoroughly resolve their issue and get them back to streaming. As a key member of our Data Science and Engineering (DSE) team, you'll play a vital role in building reliable, scalable data pipelines, transforming raw data into core business metrics, and working with custom visualization tools that surface customer insights. **The Role** In this exciting role, you'll collaborate with data engineers, software engineers, and customer service business owners to build and maintain data pipelines that drive business decisions. You'll work on a wide range of projects, from building data warehouses to developing custom data visualizations. Our team is small, so the role requires a high degree of autonomy, strong technical judgment, and the ability to span across the data stack, from pipeline development to business metrics and tools. **Key Responsibilities:** * Design, develop, and maintain large-scale data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records) * Collaborate with data engineers, software engineers, and customer service business owners to build and maintain data pipelines that drive business decisions * Develop and maintain custom data visualizations using tools like Tableau or Power BI * Work with data scientists to develop and maintain data models that drive business insights * Develop and maintain data quality metrics and advocate for data quality across the organization * Collaborate with analysts, engineers, and business leaders to prioritize and develop business metrics and tools * Develop and maintain documentation for data pipelines and tools **Essential Qualifications:** * At least 4 years of experience engineering data pipelines using big data technologies (Hive, Presto, Spark, Flink) on medium to large-scale data sets (10s of millions of records) * Strong data modeling skills, with the ability to design structures that are adaptable to changes in the source data or business processes * Strong proficiency in Python or Scala, with a passion for writing clean, supportable code * Advanced SQL skills, with a strong understanding of data quality and advocacy for data quality * Analytical aptitude, with the ability to think through business problems and prioritize autonomously * Strong communication and productive partnership with analysts, engineers, and business leaders **Preferred Qualifications:** * Experience working with cloud-based data platforms (AWS, GCP, Azure) * Experience working with containerization tools (Docker, Kubernetes) * Experience working with data governance and data quality tools * Experience working with data visualization tools (Tableau, Power BI) * Experience working with machine learning and artificial intelligence tools **arenaflex Culture** arenaflex's culture is an integral part of what makes us successful, and we approach diversity and inclusion seriously and thoughtfully. We are an equal-opportunity employer and celebrate diversity, recognizing that bringing together different perspectives and backgrounds helps build stronger teams. **Compensation and Benefits** arenaflex provides comprehensive benefits, including: * Annual salary, with the option to choose how much of your compensation you want in salary versus stock options * Comprehensive health plans, including medical, dental, and vision coverage * Mental health support, including access to counseling and therapy services * 401(k) retirement plan with employer match * Stock option program * Disability programs, including short-term and long-term disability insurance * Health savings and flexible spending accounts * Family-forming benefits, including fertility treatments and adoption assistance * Life and serious injury benefits * Paid leave of absence programs, including vacation, holidays, and sick paid time off * Flexible time off for full-time salaried employees **Work Environment and Career Growth Opportunities** arenaflex is a unique culture and environment, with a focus on innovation and creativity. Our team is small, so you'll have the opportunity to work closely with senior leaders and make a meaningful impact on the business. We offer a range of career growth opportunities, including training and development programs, mentorship, and opportunities for advancement. **How to Apply** If you're passionate about data engineering and customer service, and you're looking for a challenging and rewarding role, we encourage you to apply. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you! **Equal Opportunity Employer** arenaflex is an equal-opportunity employer and celebrates diversity, recognizing that bringing together different perspectives and backgrounds helps build stronger teams. We do not discriminate on the basis of race, religion, color, ancestry, national origin, caste, sex, sexual orientation, gender, gender identity or expression, age, disability, medical condition, pregnancy, genetic makeup, marital status, or military service. Apply for this job