**Experienced Customer Service Representative - Data Information Processor - US Remote**

At arenaflex, we're driven by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We're solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That's mission-critical communications devices and networks, AI-powered video security & access control, and the ability to unite voice, video, and data in a single command center view. We're solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that's critical to connect those in need with those who can help. The work we do here matters. **About arenaflex** arenaflex is a leading provider of on-demand data solutions for auto finance, government, and law enforcement organizations. Utilizing a national network of digital recognition technology devices, arenaflex aggregates and stores real-time intelligent data in a centralized, secure database, subject to the most stringent privacy and compliance standards available today. Our technology is nothing without the people behind it. **Job Description** We are a leader in the Repossession industry, and we're seeking a detail-oriented, driven Customer Service Processor to join our team. This position involves administering the acceptance of assignments from client/lenders, processing the assignments, processing the completion of services, and release of lender asset, upon execution of service. The position will involve processing client/agent requests while managing a high call volume. **Key Responsibilities:** * High multi-tasking environment * Work within multiple systems * Utilize client/lender databases, if applicable, to execute specific lender requirements * Work in upwards of 15 different tabs between multiple screens * Excellent customer service skills * Ability to work independently as well as within a team * Excellent communication skills * Follow through and ownership of work to completion required * Previous collection, repossession, or automotive industry experience preferred * Microsoft Office and Google Suite product experience * 40 wpm minimum * Must be able to handle multitasking on a computer with multiple screens * Ability to work remote without outside distractions **Essential Qualifications:** * High School Diploma or equivalent * Minimum 2 years of customer service experience * Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position. **Preferred Qualifications:** * Previous experience in the collection, repossession, or automotive industry * Microsoft Office and Google Suite product experience * 40 wpm minimum typing speed * Ability to work in a high multi-tasking environment **Skills and Competencies:** * Excellent customer service skills * Ability to work independently as well as within a team * Excellent communication skills * Follow through and ownership of work to completion required * Ability to handle multitasking on a computer with multiple screens * Ability to work remote without outside distractions **Career Growth Opportunities and Learning Benefits:** * arenaflex offers a comprehensive training program to ensure our employees have the skills and knowledge needed to succeed in their roles * Opportunities for career growth and advancement within the company * Access to ongoing training and development programs to enhance skills and knowledge * Collaborative and supportive work environment that encourages learning and growth **Work Environment and Company Culture:** * arenaflex is a remote-friendly company, and this position can be performed from anywhere in the US * We offer a flexible and autonomous work environment that allows employees to work independently and manage their time effectively * Our company culture is people-first and community-focused, empowering every arenaflex employee to be their most authentic self and to do their best work to deliver on the promise of a safer world **Compensation, Perks, and Benefits:** * Competitive salary and incentive bonus plans * Medical, dental, vision benefits * 401K with company match * 10 paid holidays * Generous paid time off packages * Employee stock purchase plan * Paid parental and family leave * And more! **Equal Opportunity Employer:** arenaflex is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally-protected characteristic. **Accommodation Requests:** We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email [hr@arenaflex.com](mailto:hr@arenaflex.com). **How to Apply:** If you're a motivated and detail-oriented individual who is passionate about delivering exceptional customer service, we'd love to hear from you! Please submit your application through our website, and we'll be in touch to discuss your qualifications further. Apply Now! Apply for this job