**Experienced Licensed Personal Lines Insurance Customer Service Representative (Remote) – Join arenaflex's Diverse Team and Thrive in a Culture of Inclusion and Growth**

At arenaflex, we're passionate about empowering our customers to achieve their goals, and we're looking for talented individuals like you to join our team as a Licensed Personal Lines Insurance Customer Service Representative. As a remote employee, you'll have the flexibility to work from home and enjoy a work-life balance that suits your needs. Our team is made up of diverse individuals from over 70 countries, and we're committed to creating an inclusive environment where everyone feels valued and supported. **A Career Powered by You** At arenaflex, we believe that everyone has the potential to achieve great things. That's why we're dedicated to providing our employees with the training, resources, and support they need to succeed. Our company has been recognized as one of the "World's Best Workplaces," "Happiest Employees," and "Best Companies for Career Growth," and we're proud to offer a range of benefits and perks that will help you grow both personally and professionally. **Career Growth and Personal Development** As a Licensed Personal Lines Insurance Customer Service Representative, you'll have the opportunity to develop new skills and take on new challenges. Our comprehensive training program will equip you with the knowledge and expertise you need to succeed in this role, and our ongoing support will help you continue to grow and develop throughout your career. With over 80% of our managers and leaders having been promoted from within, we offer real career growth potential and a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned. **What You'll Do in This Role** As a Licensed Personal Lines Insurance Customer Service Representative, you'll work from home and be responsible for: * Actively listening to and asking questions to identify customer needs * Advising on plan options, coverages, and pricing * Processing new and/or amended enrollments * Ensuring our clients' customers enjoy authentic experiences * Delivering expert customer experiences with a smile **Your Qualifications** To be successful in this role, you'll need: * 1+ years of customer service experience * An active Personal Lines resident license * A high school diploma or GED * Proficiency in fast-paced multi-tasking * Eagerness to learn new technologies * Passion for helping others * Patient and empathetic nature * Ability to pass a background check * Must reside in the United States or have a valid U.S. address for residence **What's in It for You** As a Licensed Personal Lines Insurance Customer Service Representative at arenaflex, you'll enjoy: * A competitive pay rate of $18/hour ($20/hour for bilingual Spanish) * Paid training (Classroom: 7 weeks and Transition: 7 weeks) * Lucrative employee referral bonus opportunities * Company networking opportunities with organized groups in topics such as Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more * 401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP) * Health and wellness programs with trained partners to help promote a healthy you * Mentorship programs that support your rewarding career journey * Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support * Celebrations for arenaflex Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more * A range of other perks and benefits **Join Our Team and Thrive** If you're passionate about delivering exceptional customer experiences and are looking for a career that will challenge and reward you, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call arenaflex their "employer of choice." **Disclaimer** The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title. **arenaflex is an Equal Opportunity Employer** arenaflex evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic. **Location** USA, OH, Work-at-Home **Language Requirements** English (required) **Time Type** Full-time **Physical & Mental Requirements** While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature. **Eligibility to Work** In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. **Where Job May be Performed** Currently, this position may be performed only in the states listed here. **arenaflex is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets** For more information regarding your EEO rights as an applicant, please visit the following websites: - English (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRights6.12.pdf) - Spanish (https://www.eeoc.gov/sites/default/files/2023-06/22-088EEOCKnowYourRightsSp6.12.pdf) To request a reasonable accommodation, please click here. If you wish to review the Affirmative Action Plan, please click here. Apply Job! Apply for this job