**Experienced Full Stack Project Manager – Customer-Facing Software Development**

Join arenaflex, a dynamic and supportive team of IT experts, in building software that has a positive impact across the State of Louisiana. As a Project Manager – Customer-Facing Software Development, you will play a pivotal role in overseeing and driving the success of our software development projects. This role requires exceptional leadership skills, a deep understanding of software development processes, and a strong focus on customer-facing communication and relationship management. **About arenaflex** arenaflex is a group of IT experts who collectively create technical solutions to meet the needs of community-oriented higher education and industry training. Our team comprises diverse, communicative people across the US, and we are based in Louisiana. We are committed to creating a positive impact across the state, and we are looking for talented individuals to join our team. **Job Summary** As a Project Manager – Customer-Facing Software Development, you will be responsible for leading the planning, execution, and delivery of software development projects from inception to completion. You will work closely with cross-functional teams, including developers, designers, quality assurance, and other stakeholders to drive project success. You will also serve as the primary point of contact for client communication throughout the project lifecycle, ensuring alignment between project deliverables and customer expectations. **Key Responsibilities** * **Project Leadership**: Lead the planning, execution, and delivery of software development projects from inception to completion. Define project scope, objectives, and deliverables in collaboration with stakeholders and the development team. Ensure adherence to project timelines, budgets, and quality standards. * **Customer-Facing Communications**: Serve as the primary point of contact for client communication throughout the project lifecycle. Understand and articulate client requirements, ensuring alignment between project deliverables and customer expectations. Proactively manage and resolve client issues or concerns while maintaining a positive and professional relationship. * **Team Collaboration**: Collaborate closely with cross-functional teams including developers, designers, quality assurance, and other stakeholders to drive project success. Foster a collaborative and innovative team environment to encourage productivity and creativity. Provide guidance, support, and motivation to team members, ensuring clarity on project objectives and tasks. * **Risk Management**: Identify potential project risks and develop mitigation strategies to address them effectively. Proactively manage changes in project scope, schedule, and costs. * **Reporting and Documentation**: Prepare and present project status reports, progress updates, and documentation to internal and external stakeholders. Maintain accurate project documentation, including project plans, schedules, and resource allocation. **Essential Qualifications** * **Education**: Bachelor's degree in Computer Science, Engineering, Business Management, or related field. * **Experience**: Proven experience (3 years) in project management, specifically in software development projects, with a focus on customer-facing communications. * **Knowledge, Skills, and Abilities**: Strong understanding of software development methodologies (e.g., Agile, Scrum) and tools (e.g., JIRA, Trello). Excellent interpersonal, communication, and negotiation skills with the ability to engage effectively with clients and internal teams. Solid organizational and leadership abilities with a proactive approach to problem-solving. **Preferred Qualifications** * **Additional Experience**: 5+ years of experience in project management, specifically in software development projects, with a focus on customer-facing communications. * **Advanced Education**: Master's degree in Computer Science, Engineering, Business Management, or related field. * **Certifications**: PMP, Agile, Scrum, or other relevant certifications. **Work Environment and Company Culture** arenaflex offers a dynamic and supportive work environment that encourages collaboration, innovation, and productivity. Our team is diverse, communicative, and committed to creating a positive impact across the State of Louisiana. We offer a competitive salary and great benefits, including a comprehensive benefits package, generous annual leave, and opportunities for career growth and development. **Compensation and Benefits** arenaflex offers a competitive salary and great benefits, including: * **Salary**: Salary will be commensurate with education and experience. * **Benefits**: Comprehensive benefits package, including medical, dental, vision, and life insurance. Generous annual leave, including vacation and sick leave. Employee Assistance Program. Retirement plan. Tax Saver Flexible Benefits Plan. **How to Apply** If you are a motivated and experienced project manager with a passion for customer-facing software development, we encourage you to apply for this exciting opportunity. To apply, please submit a cover letter that addresses the outlined responsibilities, a resume, and the names and contact information for three professional/work-related references. If selected, you will be asked to provide a certified copy of transcript. **Application Deadline** Applications will be accepted and the position will remain open until filled. **Equal Opportunity Employer** arenaflex is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and supportive of all employees. **Contact Information** For more information about arenaflex, visit our website at [arenaflex website]. If you have any questions or would like to discuss this opportunity further, please contact our HR department at [HR email]. **Apply Now** If you are ready to join a dynamic and supportive team of IT experts, apply now for the Project Manager – Customer-Facing Software Development position at arenaflex. Apply for this job