Medical Front Desk Coordinator

Medical Front Desk Coordinator Location: Pleasanton, CA Child's Play is an award-winning pediatric therapy clinic providing occupational and speech therapy to children with special needs. Essential duties and responsibilities: • Answering phones • Converting new leads into patients • Rescheduling canceled appointments • Maintaining full capacity for all providers through scheduling actions • Collecting co-pays • Processing medical records requests • Completing registration forms • Anticipating staff/patient/family needs, and responding with appropriate, high level care • Registers and orients all patients to clinic policies • Maintain client records Ideal Candidate: • bilingual english/spanish • Must have ability to work through interruptions and multitask independently in a fast-paced environment • Must be able to prioritize and multi-task • Must be customer focused • We are looking for a self starter who can think outside of the box and be a problem solver • Must be able to create and maintain trust and confidence with new and existing patients • A polished professional appearance is required to be the face of the office • Must be computer literate with EMR and Epic Experience. Salesforce a plus. Minimum Qualifications: • Bachelor's Degree • Experience with: • Medical Office Administration/Management • Sales • Customer Service • Project Management -scheduling, task organization, proactivity & ability to look/plan ahead • Technological Literacy (at minimum, Google Suite, Microsoft Suite, & Phone Systems) • Other Attributes: • Flexibility and warmth • Outstanding verbal & written communication skills • Proactive Self-starter • Detail oriented • Team Player • Lover of community, children, & supporting others. Job Type: Full-time Salary: (Salary depends on experience) plus bonus Typical start time: Daily schedules will rotate every other week • rotating shifts, 8 am 9 am and 10 am starts with an 8 hour day. Shift rotates every two weeks. Work Remotely • No Job Type: Full-time Pay: $26.00 - $32.00 per hour Benefits: • 401(k) matching • Flexible spending account • Health insurance • Paid time off • Vision insurance Schedule: • 8 hour shift Supplemental pay types: • Bonus pay Education: • Bachelor's (Required) Experience: • medical front desk / receptionist : 1 year (Required) • project management : 1 year (Preferred) • customers relations: 1 year (Required) Work Location: In person Apply tot his job Apply To this Job